Stellar Veterinary Clinic - Dyer Street Location

I was referred here by a family acquaintance as I needed to their euthanasia and cremation services for my 16 year old miniature pincher. As a new first time visitor., I was treated as a return customer and attended to promptly for my needs. All staff were very professional, polite, compassionate and expressed to take the time I needed with my dog then alert them when I was ready to put her to rest. I would highly recommend their services and would not hesitate to return to them in the future when needed

They took care of our baby boy who had an obstruction, the team did phenomenal in diagnosing and treating him with surgery and we’re glad he’s back home healthy! We couldn’t be more thankful for everything they did. Although they are far from us, we’ve always loved the care they show our fur babies.

I truly regret choosing this clinic for such an important and emotional moment. The veterinarian and one staff member came across as lacking compassion and had unprofessional attitudes during the process. This was an incredibly difficult decision for me, and I left feeling even more distressed because of how everything was handled. Unfortunately, I would not recommend this clinic based on my experience.

Worst service ever. 2 hours in the waiting room and then when asked how much longer it would be got told they had no rooms available due to cleaning 2 different rooms right by where I was sitting and then putting people in those rooms who got there way after me and were just there to pick up their pets. Pretty sad that another family that got called into a room about 20 minutes after I got there and chose to leave due to they had been sitting in the examination room for more than an hour and no one went in to check their dog who needed attention. This place use to be good but now it seems to be the worst vets office in the northeast

I started taking all my pets to Northeast Veterinary after this was the only place open to assist in Tokyo’s care after being run over. The care they provided during her healing was heartwarming. My cat also had an emergency, and they immediately took him in, and now I will not go anywhere else. It’s a very clean, friendly place. I am thankful for the phenomenal services, especially during an emergency.

Love this place, Dr. Flores, her assistants, the vet techs, and the rest of the check-in/check-out staff!!! It is a busy facility, and there is a bit of a wait; however, it's worth it! My fur babies were well taken care of! ❤😊 We're glad we found the Northeast Veterinary Clinic, and we plan on continuing to bring our fur babies here!! ❤ ❤❤

This was unfortunately the clinic that was open the day I took my 3 year old cat to the vet for suspicions of illness. The wait was about 1.5 hours to even be put in a room, as my cat sat there anxiously. It sort of felt like everyone there didn't know what was going on. It was really alarming. The technician that escorted me to my room was scaringly confused on basic questions about my cats vitals. I asked "Is 7 pounds healthy?", she stated she didn't know. I wonder if I can apply here too! My cat was ultimately tested for all things, which costed hundreds of dollars. The vet made me feel like this was unnecessary and that my cats symptoms weren't alarming. (She was showing her third eyelid which is never anything positive). Fast forward to the next day, I receive a phone call with my cats results. I am told she has Leukemia. I was absolutely devastated as any mother would be. Instead of being empathetic, the vet chose to educate me on the fun facts of my cat having literal AIDS. I let her ramble and feel good about herself, until I attempted to ask her to please avoid talking about the "what-ifs" of how my cat got this, can we please talk about the action plan and what actually comes next. I think the vet had a really hard time with that, possibly because that involves actually doing something a little challenging. The vet ultimately advised me to "come in person" which I'm totally ok on! I really didn't feel like sitting in a waiting room for 2 hours again. I ended up calling another vet that I was more familiar with, and asked for a second opinion. Turns out, my cat needed antibiotics for the third eyelid, and that it was an infection beginning due to her weakened immune system from the Leukemia. They were so kind and patient with me and explained everything to me bluntly and efficiently. (North Hills Vet Clinic) I have never felt more alienated and alone in a vet clinic. I have put down pets before from illness, and have never felt this way before. Shame on the staff for not being transparent with clients on why the process is taking so long and most importantly shame on the vet. Please do not continue doing this for a living if its just the money keeping you in it or just wanting to keep routine. Its blaringly obvious you do not want to be working there so please do yourself and other pet owners a favor, and resign.