Kern Place Veterinary Hospital

📍 Cat veterinarians in El Paso

Kern Place Veterinary Hospital

4.8

Kern Place Veterinary Hospital stands out in El Paso for its compassionate and professional approach, particularly in sensitive situations like euthanasia or serious diagnoses. The team prioritizes clear communication and personalized care, ensuring clients feel supported throughout the process. Their facilities are designed with comfort in mind, offering a welcoming environment for both pets and owners.

The practice also excels in thorough diagnostics and collaborative advocacy, such as assisting with insurance disputes or referring patients to specialists when needed. Specialists like Dr. Bowens and Dr. Clement are noted for their expertise, especially in handling complex cases or exotic pets. The clinic’s commitment to detailed explanations and attentive service fosters trust and long-term relationships.

Features and services of Kern Place Veterinary Hospital

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Amenities
  • Gender-neutral toilets
  • Toilet
Parking
  • Free of charge street parking
  • Free parking lot
  • On-site parking

Kern Place Veterinary Hospital is in position 32 out of 35 in Cat Veterinarians in El Paso

Customer Reviews

★★★★★
★★★★★

Kern Place Veterinary Hospital has a rating of 4.5 out of 5 based on over 32 reviews on Google

C P

Not a regular patient here - left a few years ago when unhappy with the PREVIOUS vet practice at this location. Gave this newer practice a try because they are much closer than my current vet and reviews were excellent. Needed euthanasia for my almost 15 year old dog and wanted closest location possible to minimize stress in the car. This practice was amazing!!!! Every single person we encountered by phone and in person was compassionate and professional. Would give them a thousand stars if I could. Had a nice homey-feeling room (couch, low lighting, tissue box) for the procedure, explained everything clearly, gave us plenty of time, fair price, brought in a thick comforter for my sweet boy to be comfortable on. Thank you thank you thank you to every single person at this practice. HIGHLY recommend Kern Place Veterinary Hospital!!!

C P ☆ 5/5
Kmens

Last May I took my dog over to Kern Place for her annual shots. I mentioned to Dr. Bowens that I was dissatisfied with the two previous vets at other offices because I felt dismissed by them when I knew something was wrong with my dog. You just know when something is off and Dr. Bowens heard me and advised we do X-rays and bloodwork. The results came back and it turned out my dog had a huge tumor in her lung. She was referred to the Airway animal hospital and she got life saving surgery. At the animal hospital, not only did Dr. Bowens check in on Khloe, but Dr. Clement did too. After a fairly quick recovery, my dog was back to normal. She’s still doing really well. Surgery and a hospital stay is very pricey and when I was making a claim with the insurance, they decided to tell me that my dog’s tumor/cancer was a pre-existing condition. That was inaccurate. I asked Dr. Bowens if she would be willing to write to them on my behalf explaining the contrary. She was so nice and contacted them to let them know it was not a pre-existing condition. Unfortunately, they did not budge, but I do appreciate all that Dr. Bowens did for me and my dog. Highly recommend Dr. Bowens and Kern Place Veterinary.

Kmens ☆ 5/5
Rhia

I originally came to this clinic for End of Life services. But I felt so comfortable with the kindness of the staff, and the openness of the Vet I came to bring another animal for a wellness/sick check up. The waiting room is spacious and gives animals openness for saftey. The tech listened to the timelines i presensted, and didnt assume everything was just cuz of the food they ate. While I was unable to monitor the Physical exam, I very much appreciated when Vet. Clemente was very informative, long version explanation of possibilities with my cats Issues. As well as educating me to new information around vaccines. All in all one of the best Clinical experience I've had.

Rhia ☆ 5/5
Priscilla Bowens

This is Dr. Bowens and I would like to personally respond to Ms. Anderson regarding her cat. I'm sorry to hear that your cat had fleas. Texas rules allow me to speak on this since she mentioned my name and the information contained was false. At no time, did Ms. Anderson mention a concern regarding fleas to me. This is easily treated and the hospital has medication that can be prescribed. Regarding the cat being aggressive, the patient hissed and swatted at the staff when trying to get the patient out. I then suggested that the patient calm down in the room for ten minutes to see if the client could get her out as she requested. The patient continued to hiss and swat at the client and would not allow for a full physical exam. Her version is concerning as a doctor and lawyer myself. I have no problem with client feedback but please be honest. Dr. Priscilla Bowens DVM, MPH, JD

Priscilla Bowens ☆ 5/5
Sarah Andrade

Love, love, love Dr. Clement. Shout out to her staff as well, Desi and Jeanette are the best!! Made me and my pets feel welcome and comfortable. Dr. Clement is extremely knowledgeable, even when asking about my exotic pets (ball python and box turtle).

Sarah Andrade ☆ 5/5
Michaela Vazquez

Our dog started yelping and crying just from walking and they took us in as a walk in the same day. Everyone was so sweet and helpful and the staff is amazing. They even came out to help me when they saw me struggling getting my dog out of the car while also having my infant with me. I'm so glad to have found a vet that cares about their patients and goes above and beyond. Our dog is feeling so much better already and I can't thank this vet enough.

Michaela Vazquez ☆ 5/5
Natty JCo.

My boyfriend and I have been bringing in our two cats and the vets have been overwhelmingly kind and patient with us! I'm so glad I've found a place with reasonable prices and amazing staff! 🙂 Update- I really, REALLY cannot recommend them enough. I’m a paranoid person so to have such wonderful staff be so calm and reassuring means everything to me!

Natty JCo. ☆ 5/5

Information about Kern Place Veterinary Hospital

Address

Kern Place Veterinary Hospital is located at 3233 N Mesa St #210, El Paso, TX 79902, United States

Phone

The phone number of Kern Place Veterinary Hospital is +1 915-584-4491

Website

The website of Kern Place Veterinary Hospital is: kernplaceveterinaryhospital.com

Business Hours

Monday: 08:00–17:30
Tuesday: 08:00–17:30
Wednesday: 08:00–17:30
Thursday: 08:00–17:30
Friday: Closed
Saturday: Closed
Sunday: Closed

Contact Kern Place Veterinary Hospital

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