Banfield Pet Hospital

I always love our experience here. When I yell you these people are so nice, I really mean it. My dog does not like other people and he seems to never have a problem here. Not to mention it doesn't cost me all my arms, legs, and a first born child just to have him seen. I pay a very small monthly fee and it takes care of all of his visits for the year. Appointments are very easy to get and being open on the weekends makes that so helpful.

This company has reactivated our account every year to bill us as if we are still taking our dog in. We quit coming in 4 years ago and kept getting billed every start of the year. We have cancelled 4 times calling and emailing. Nothing works. We quit taking Ellie there because we picked up our dog and she was noticeably different. She lost a lot of playfulness. Became hostile around other dogs. And if you shook paper or had paper on a clip board she would cower and hide. I don’t know what happened in there but it appeared to me she had been hit with something. Enough times to affect her entire attitude. She went from an extremely happy dog to reclusive and scared of most things. If I could give this company less than one star I would.

I took my pet here because they had open availability and were close and convenient, but the experience has been very frustrating. I was told one thing during the appointment, but every time I call for updates, I get different answers from different people. I keep being told to wait for the vet who saw my pet to review messages, while I’m left chasing down a solution for my animal. The communication and follow-through have been very disappointing. I would recommend looking elsewhere for care.

I was very late to my appointment and also picking up my other pet. The staff was so incredibly accommodating and patient with me! I appreciate them so much!

they treated my kitty so nicely! she needed her shots and they got her in and out in about 30 minutes. i booked my appointment online and received my first free office visit ($50 fee). the doctors and ladies up at the desk were so helpful and explained the plans perfectly to me. the plans are a bit pricey ($500, including all shots, tests, spay), but you can pay monthly. i just got my kitty her basic shots and heartwormed and it totaled to about $120. spays run at least $200- just thought i’d add that bit of info for anyone wondering! my cat wasn’t nervous at all, really. just observing all the other animals while we waited. great service, though 🙂

I found a kitten that was not in good shape. I took her in and the Dr told me that she had an umbilical hernia and that she probably wouldn't make it even if I had her spayed. Then the only thing he did was deworm her. He didn't even give her a rabies shot like he was expecting her to just die! 1 year later and it's gone and she is alive and kicking!

I found a beautiful stray. He was very ill and I was hoping to nurse this guy back to health and have a good pet/furbaby…. He was so sick. Too far gone. The staff were so good to us and him. They treated us with dignity and respect. I can’t say enough good things about the wonderful staff and the kindness they showed to us. I’d highly recommend bringing your furbabies here…. I will from now on. I wish I could give them a 6 star review.