ARL Afford-a-Care South

I had an appointment for my Jack Russell (Ernie) May 7th. It was a great experience. The front staff were wonderful, (welcoming, friendly, and cheerful). We had no wait time, the vet technician and the veterinarian were very patient, kind and thorough. It is difficult to get an appointment, but it is well worth the wait. I would recommend them to anyone. Thank you ARL for providing those of us who are on a fixed income a place where we can afford to vet our pets.

If I could leave zero stars I would. I have been bringing all of my pets here since I moved to the area in 2014. When you call they never answer. That’s been ongoing for a while. Text them to get my dog in for 2 vaccines. They said sorry we are booked out for over a month. You can try to walk in. I did the walk in. Waited over 3 hours and left. They called me an hour after I left and said "we can see your dog now". Forget it I left an hour ago, can I just make an appointment? The person on the phone said well we are booked out over a month. I said that’s fine my dog needs his vaccinations. Made the appointment for 10:15am today. I had to leave work again to take him to this appointment. Waited over an hour and they still couldn’t get to my dog who only needed a distemper and Bordetella vaccine. When this vet clinic became part of the ARL you may as well find another vet because you will not be able to get your pets in to an appointment unless you want to wait hours. Beyond disappointed and I will not be returning. Also the lady in the parking lot said she has also had this happen twice.

I can’t say enough good things about ARL Affordable Care Veterinary Clinic. From the moment we walked in, every single staff member was welcoming, kind, and genuinely compassionate. They took the time to listen and made sure both my dog and I felt comfortable throughout the entire visit. My dog was in pain, and their team handled her with such care and patience—it truly made a difference. They explained everything clearly, were incredibly responsive to questions, and made sure she was as comfortable as possible. On top of that, their pricing was the most affordable I’ve found in the city, which made a stressful situation so much easier to manage. It’s rare to find a place that combines professionalism, kindness, and affordability so well. I’m beyond grateful for the care they provided and would highly recommend them to anyone looking for a trustworthy and compassionate veterinary clinic.

It saddens me to make this post as if we were not jerked around an entire day my dog might still be breathing today. They really dont care about your pet. They talk to you as if you never loved your animal because they are now there and hurting. I was so devastated that we were never told the wait list will close or that i even needed to get on one.i trusted them to be transparent and honest from the start. I was unable to get my dog to a vet till after 2pm even then it was a wonderful vet in Johnston. Not afford a care. when I was at afford a care before it opened. I dont have names but the lady behind the desk is mean and doesn't explain anything. Since arl as bought them the service has gone down.. the knowledge of the people who work there is extremely limited even though they say they went to vet school. I know more and I learned it in high-school horticulture. please be very careful for why u bring your beloved family member here. They could end up passing away because the person in charge of customer service can't do her job correctly.

Terrible! I showed up at 8am for their Friday walk in, ended up waiting for 3 1/2 hours to see a vet. Finally, got in patient room and still waiting. It's now 12:30 pm, still waiting. After 5 hours, I finally left. First visit, my last visit. Would not, will not recommend this place to anyone. TERRIBLE!!!

Im give this place my total appreciation and if I had more starts to give I would, thank you for helping my fur baby Rascal, I love your compassion, care and love towards what yall do. Thank you 🙏🏻.. I do recommend it 💯 %

This was a great first experience for me and my dog. The staff was attentive to my pets needs. They were knowledgeable in the fact of what questions to ask to help determine what was going on with my dog Jax. They were very caring of Jax as he was a little scared and stressed out when he heard and seen other dogs coming in and out of the clinic. The Vet was Great she was professional and helpful with Jax's irritation and stress of going to the vet as Jax is very healthy and only sees the Vet when he is due for his vaccinations. I recommend ARL Afford-a-Care the cost was less than I thought it would be to see the Vet as us pet owners know how expensive it can be sometimes when the unexpected happens. It was rather easy to get Jax into to see the Vet as they have certain hours for walk-ins and appointments. The ARL is really a great place for pet care and assistance in problems regarding your pet. This organization has gone above and beyond to help any and all animals no matter the situation they are there to help mans best friend. On a side note, I'm going to start giving my yearly charitable donation to the ARL and those who can should as well. Animals need help just as much as people do. Please consider donating to the ARL. I give the ARL and ARL Afford-a-Care 5⭐Stars for the care and services they provide. I would give them 10⭐Stars if I could they definitely deserve them.