VCA Park Hill Animal Hospital

Our pup was too excited to play in the snow during our last storm. Unfortunately, she cracked a toe nail badly. I reached out to VCA and they had an appointment for us that afternoon. Everyone was so kind and sweet to both me and the pup. Though she’s a very anxious dog at the vet, they handled it very well. They removed the nail, bandaged her up, and we were on our way home. They were wonderful to work with and I am so thankful they were there to help my pup when we got so much snow. Great team of wonderful people!

We took our girl Daisy to VCA Park Hill after a growth on her spleen was detected at VEG. In a very scary and stressful time, the VCA Park Hill staff were kind, knowledgeable, and took their time to answer a million questions from us while we decided how to proceed. Once we decided to proceed with surgery (standard care), booking was a breeze (we scheduled it for the next day) and we received the clearest printed instructions on how to pre Daisy and care for her after the surgery. Daisy is recovering well even though she did make quite the scene at VCA Park Hill upon pickup (she's a beagle, it's her culture). Thank you especially to Christopher at the front desk, Dr. Baxter who helped us know everything we can, Dr. Pradhan who performed Daisy's surgery and followed up to know how she'd doing, Chris Strand who took care of Daisy on her big day, and Kaleb who explained Daisy's care so clearly and didn't take her hallway meltdown personally.

There's a vet much closer to me than VCA Park Hill but I make the trek to VCA anyways because they're amazing! Dr. Baxter in particular is absolutely wonderful; she's so friendly and chipper and compassionate. They helped my dog through so many issues and were very compassionate when I had to put him to sleep. I always felt like he was very cared for and in great hands.

I am happy that I have a VCA Care Club membership at Park Hill Vet as I receive caring and exemplary, professional service. All the vets and every other employee takes time, communicates clearly and treats my 18 year old cat with such understanding, even though she is difficult. In this time of the pandemic, like many other businesses, they have lost staff and are short of employees and are therefore, working long hours under stress, but they go above and beyond and this does not get in the way of quality service! I thank you for your outstanding service!

Rude receptionist. She literally called me "honey" in a condescending way. Combative from the second sentence. My husband, our 2 dogs, and I just moved to the neighborhood. My dog is mildly sick with some tummy issue and they are the closest vet, so I called to see if they could get him in the next day or maybe the day after. Without asking me when I wanted to bring him in, the receptionist said, "Well we can’t fit him in tonight (not my intention) And tomorrow I wouldn’t be able to get him in until late in the day (and made some noises indicating the calendar was full and she was annoyed)." I explained that I don’t think it’s an emergency so later tomorrow or the next day is fine and offered to drop him off so the vet can see him in between appointments, which was offered at the vet hospital we moved away from. That’s when she said, "Honey, We cannot do that. We haven’t seen your dog before!" The honey…so condescending. Really…referring to your clients as "honey"…what the living…. Look, we juuussst moved here. I haven’t even found a new primary care provider for me, let alone a vet for my dog. The situation doesn’t warrant an emergency room visit. Funny thing, I used to work in the veterinary industry. And a bad receptionist can kill a good clinic.

VCA Care Club has been the best investment I’ve made in the life of my pet. Rather than relying on insurance or luck, I have a set amount I pay for his care each month. Vaccines, dental cleaning and general vet services are all included. When we did have a pancreas issue a few months back, they made space for Harvey immediately and he was back to normal in 3 days. Incredibly grateful for the expertise and outstanding customer service here!

I run a small doggy day care pet sitting and dog walking business a lot of my clients love VCA So when I got a new puppy I decided to check them out myself! I'm super happy I did ! I called and they got me in same day. Staff were very helpful and friendly! Everything was explained to me about her care ,we have a wonderful new Vet clinic to stay a happy healthy pup!