Highlands Animal Clinic

Amazing staff and amazing doctors who were consistently by our side during a rough diagnosis and outcome for our dog Bella Mia. Our family was humbled by their compassion and genuine love for her. They took care of us too by listening to our fears and guiding us gently holding our hearts in their hands. We will always look upon Highlands Animal clinic as a well educated, compassionate place to bring our pets and an extension of Bella Mia’s journey.

The veterinarians here have been nothing short of amazing over the past nine years we’ve brought our dog in. My dog loves the office and all the vets here. We’re especially grateful to Dr. Drake and her team for the care and compassion they’ve shown as we’ve navigated the challenges of having a senior dog. She consistently offers thoughtful advice and takes the time to answer all of our questions. When we received the heartbreaking news that our beloved dog had liver failure, her kindness meant even more—she sent us flowers after hearing the news. That gesture truly speaks to how deeply she cares about her patients and their families.

We could not give a higher recommendation to Highlands Animal Clinic! We brought our Staffie, Harper, in to get her teeth cleaned, and the experience was incredible. Everyone there is so trustworthy and professional. When we came to pick her up, we found the team just hanging out with her, letting her relax and lay in the sun while she was coming off the anesthesia. It was so clear how much they genuinely care about their patients. A huge thank you to Tegan, Lauren, Melissa, and Ariel from the surgical team, as well as Annie for the follow-up. You all were amazing and made us feel so at ease. If you're looking for a place that treats your pets like family, this is it!

We had our first ever visit with Dr Anderson. He and the staff were very friendly. The office is in a neat location and has a nice atmosphere. Dr Anderson is very kind and informative. My dogs responded like angels to him. We will be returning for sure.

I brought our senior Boston Terrier to Highlands Animal Clinic in April 2026 as a new client. The visit had multiple gaps that, in hindsight, were a red flag for the level of care: - No senior bloodwork was performed or offered. No CBC, no chemistry panel — only a heartworm snap test, despite his age and a brachycephalic breed with documented prior airway issues. - They asked us to drop off a stool sample for fecal parasite analysis. We did. It was apparently never analyzed. - No one ever followed up with us after that visit — no fecal results, no call, no email. Just silence. One month later, Milo presented at this same clinic in respiratory distress. The bloodwork they ran that day showed severely abnormal values consistent with chronic disease — values that almost certainly would have been detectable at the wellness visit a month earlier. The doctor also misread the chest x-ray as "pericardial effusion" and a "right-sided abdominal mass" suggestive of hemangiosarcoma. The ER hospital corrected both interpretations within hours. Milo passed away days later from pulmonary hypertension. If you have a senior or brachycephalic dog, ask explicitly about senior bloodwork, sample tracking, and follow-up policy before booking here. We trusted them and shouldn't have.

We were grateful and relieved to have a same day appointment for Ziggy. Thank you Devon for coordinating our appointment, Dr Wahl for seeing him, and HAC for all you do.

Go to this vet if you want an impersonal, corporate, uncompassionate, overpriced and robotic experience for your best friends. It has gone completely downhill since the previous owner left. The front desk people are always rude and talk to you like you’re in an inconvenience when you call for help. I’ve kept with them these last few years to see if things could get back to the way they used to be, but will find a vet that feels like family again for my dogs. You won’t get that at Highlands Animal Clinic, unfortunately, and are paying for the location on 32nd rather than quality care for your pets.