Broadview Animal Clinic

I've been using this veterinary practice for nearly 30 years and have always appreciated their fair pricing and quality care. However, this year I was shocked to see the cost of my dog's ProHeart 12 injection increase by 91% and Cytopoint increase by 97%. When I asked the person who checked me out about the reason for these increases, I was told it was due to vendor price hikes. Out of concern, I contacted several other veterinary practices and was told that vendor increases on these products were much smaller—around 5%. I've always considered Broadview to be one of the more reasonably priced and trustworthy practices, which is why these dramatic increases were so surprising. Combined with the frequent turnover of veterinarians in recent years, it has left me questioning whether I should continue bringing my pets here after three decades. I called and left a message for management and also sent an email, but I have not received a response. I hope management will address these concerns, provide greater transparency regarding their pricing decisions, and communicate with long-time clients who have supported the practice for many years.

I have been trusting the care of my precious little angel puppy to Broadview Animal Clinic for 6 years and prior to that other pets as well for the past 12 years. I have always found them to be very professional and friendly. The love they give to animals is evident and I highly recommend them for the best care for your extended family members.( pets) Thank you to all the wonderful staff at Broadview!

Love this vet clinic, feels homey, everyone is friendly and knowledgeable! Sterling Archer and Lana Kane approves! Thank you for being supportive 💕 look forward into Archers surgery

Not sure what happened to this place. We've been loyal customers for 14 yrs. Now they are on the train of over inflating their prices. They want over $500 to neuter a kitten now. Barker Rd Vet does it for $100?? Cmon. Also, I brought my Newfoundland in for treatment after days of diarrhea and the treatment almost wiped him out. That was a $700 visit that accomplished nothing! We will never return here for anything. Also, they grossly overcharge for putting your pets down as well. All around this place ruined itself. $135 for exam fee when it used to be $65.

The worst experience I’ve ever had at a vet. My dog is 9 years old and I have been bringing her to Broadview since she was 8 weeks. This time around we had Dr Rucker and his bedside manner was absolutely terrible. My dog had tried to jump off the table and I couldn’t catch her in time and she fell on her face and knocked her front tooth out. She was bleeding and clearly distressed as was I. Dr Rucker came in and couldn’t even say good morning. He barely gave her an exam or gave me a chance to explain what’s been going on or give me a chance to ask if I could get her nails clipped. He just told me that teeth cleaning would be 900 dollars and more if she needs teeth pulled and was very judgmental. He didn’t even look at my dog just gave her the shots and sent us on our way. I was charged 125 dollars for this and I left in tears. The front desk staff were really kind but Dr Rucker was an absolute nightmare. I don’t even feel that my dog had an adequate exam and I really want to inquire about getting a refund because I feel as if I was overcharged. I will never take my dog here again and I suggest everyone else do the same.

The receptionist didn’t turn from her desk to greet me when I arrived and paying over $240 for shots, the same receptionist stayed seated in her chair and wouldn’t turn around. As for the doctor, there was a lack of personality and empathy. The appointment was in the early afternoon and we felt treated like it was the last appointment of the day. Disappointed!

Took my dog in for increased drinking and peeing. Dr K. Is our vet, which is the best, and find out she was no longer there. Another vet saw my little guy, did a bunch of tests. A couple of the results were conflicting to give a clear outcome. The vet was very good and nice. I gave 4stars because no one told me Dr. K was gone and I didn’t know many of the other vets.