Extra Care Animal Hospital

Extra Care Animal Hospital has been such a good place for our family - a true blessing! We have been taking our dogs here for many years. They are always on time, very clean, extremely professional, and super loving! I can’t thank Dr. Thannum and her staff Amber, Arlena & Kate enough for taking excellent care and showing compassion to both of our fur babies and us. I highly recommend her veterinarian office.

Wishing all of you from us a Merry Christmas and Happy New Year. We want to thank the staff and doctors for all the attention and love you show to us and our doggies. Most of all is being a client, friend and family to our Dr. Thannum and Dr. Buckweitz. There are no words to describe what a blessing and good fortune of having the best ! Being w Extra Care for over 25 years. More than a client. Communication and knowledge you receive from these doctors is truly like no other place. Walk in the door you will feel the same. Being in the medical field myself I know what it takes to be professional and have all the qualities your patient’s want and expect. You can be reassured that they go above and beyond for all the animals. It is from our hearts that the trust and bond you develop here is forever.

Great vet and staff! Dr Thannum did amazing making our shy dog feel comfortable. It is difficult to find good veterinary offices lately so I am glad that we found her! Great expertise and communication!

Dr. Thannum has been our vet for almost 15 years. When we first came to her at Extra Care Animal Hospital, we were seeking care for a medically-fragile kitten, and Dr. Thannum was highly recommended to us by my sister-in-law (a dog trainer and fellow animal lover). She exceeded all of our expectations from the very beginning. She has cared for our cats and dogs with complicated medical needs (autoimmune hemolytic anemia, hypothyroid, feeding tubes, cancer) as well as everyday concerns. She is exceptionally knowledgeable and will not hesitate to do additional research and consult with other doctors when she needs more information to provide the best care possible for your pets. She has consistently gone above and beyond for all of our animals, and I know she loves all of her patients as though they were her own pets. We cannot say enough about Dr. Thannum and her wonderful, caring staff. Extra Care Animal Hospital is the absolute best.

I had a neutering appointment scheduled for today and followed the instructions on their website to bring my dog in no later than 8 AM. I arrived on time, checked him in, and then sat there for over an hour with zero communication. During that entire hour, nothing was done with my dog, and no one bothered to give me any kind of update. Then someone walked in much later for a euthanasia, and they immediately started helping them without acknowledging the delay or explaining anything to me. I understand emergencies happen, but when you have a full hour where nothing is being done and you still don’t communicate with your scheduled clients, that’s just poor management. Dr. Thannum really needs to manage her business and her time better. The lack of organization and communication was extremely unprofessional. Very disappointing experience.

As a retired veterinary technician, I am particularly uneasy with trusting unknown Veterinarians and their teams with my animals. My dog had an urgent medical issue that required surgery so a veterinary visit was inevitable. I met with Dr. Buckweitz for the 1st time and she won me over right away. She explained everything, gave me an estimate, explained the tests she recommended and why she felt they were necessary. The team set the tests up quickly and soon after, surgery. Under anesthesia they found an unexpected mass and quickly called me, sent me a picture of it at my request, and discussed options. Dr. B expertly removed the oral mass, and sent home medications to keep my boy comfortable during his recovery. Extra Care’s communication with me has been excellent. It’s such a relief to me to know that the Extra Care Team is there for me and my animals.

My family and I have trusted Extra Care Animal Hospital since we moved here from the West Coast in 2000. Over the years, we briefly tried other veterinarians due to rising costs, but nothing compares to the care, compassion, and dedication we experienced when we truly needed it most. One of our three beloved kitties, Katy Pury, was recently diagnosed with feline triaditis. We don’t have children—our cats are our babies. When our previous vet said he would "look into options" and never followed up, we were devastated and scared. We knew we wanted to do everything possible for our girl and didn’t want to live with regrets. That’s when Jodi and Dr. B stepped in—and changed everything. From the very first conversation, we felt heard, supported, and hopeful. They offered a truly integrative approach using both Western and Eastern medicine, including acupuncture and herbal therapy. Katy Pury was treated immediately during our first visit, and we are already seeing encouraging signs of improvement with her follow-up care. Instead of being told to prepare for goodbye, we are now filled with hope that our girl will be with us longer because of the thoughtful, proactive treatment she is receiving. If you ever feel that your current vet isn’t doing everything possible for your pet, I cannot recommend strongly enough that you seek a second opinion here. Extra Care Animal Hospital goes above and beyond—not just treating pets, but caring for families. Thank you, Jodi and Dr. B, for your compassion, expertise, and for giving us hope when we needed it most. You are truly helping save our baby, Katy Pury. ❤️