Advanced Veterinary Care Center

I had to put down my sweet boy, and the staff at Advanced Vet. Care Center were so supportive, calming, and were HONEST about Robbie’s odds of living a full life without being pricked, stuck, or feeling pain. They were going to support any decision I made and they shared facts, and did not prey on emotions. It is important to be honest when it comes to quality of life of our fur babies. Thank you all for your kindness, awareness, and warmth. RIP Robbie 💔🐈

My husband and I felt deeply supported by all the staff 🩵 They were kind, patient, and understanding of what we were going through with our first fur baby, this whole process was completely new and unknown territory; the anxiety and unpredictability that comes with an emergency is challenging…. kindness is of the most importance and quality care and knowledge of course 🙏🏼✨-they are definitely the best in the area in my experience. so grateful for their support throughout a very challenging time with our baby🫶🏻🪽🩵 beyond thank you -thank you is not enough ! 💕 Our baby is doing so amazing 😊 & I think people are quick to write negative reviews so I think it is very important that positive experiences are shared with the community

My kitten didn’t make it and passed away just minutes after arriving, but everyone at the clinic was incredibly kind, accommodating, and caring during such a difficult time. Dr. Katherine Zamudio, in particular, was compassionate and patient, she took the time to explain everything and truly went above and beyond. Because of the level of care and empathy we received, I felt compelled to write this review. This clinic is for specialty and emergency care only; otherwise, I would switch to Dr. Zamudio as our regular vet without hesitation. I hope your pets never have to come here but if they do you are in good care.

Thank you to the entire staff of Advanced Veterinary Care Center for saving my little boy Damian’s life. What started as an uncertain visit due to weird behavior turned into a life-threatening situation as Damian was experiencing a urinary tract blockage. The team was quick to admit him and explained everything they were going to do in order to relieve him of his discomfort. They found two bladder stones which required a cystocomy, as they had caused the blockage. While surgery was scary to consider, I was constantly assured by the team about the procedure, the success rate, potential risks, and recovery process. One month later, and Damian is thriving! I truly felt supported every step of the way by the team at Advanced Veterinary Care Center. They sincerely went above and beyond to give my boy the best care possible. A special shout out to Dr.A for always being thorough in her voicemails and answering my questions, to Nancy for letting us visit Damian when he was first hospitalized, and to Justin for always making our follow up appointments pleasant. You all made this stressful experience a much more hopeful and optimistic one. A BIG BIG thank you, from the bottom of my heart.

I ended up at Advanced Veterinary Care Center on one of the toughest days of my life. My 14 year old pit, Kelly, collapsed after a bath last Sunday and I brought her there immediately after. Upon examining her, the doctor found a ruptured tumor near her spleen and she was bleeding internally. I wasn’t ready to say goodbye to Kelly that day, but even with emergency surgery her prognosis would have been about 3-5 months. Man. It was hard. But the entire staff that day was so caring and understanding. I didn’t feel pressured. They might not be the cheapest in town based on other reviews that I read, but they care, and they treat you and your pets with compassion. I can’t thank them enough. I picked up Kelly’s remains today and I was touched by the card that they filled out for me and my family. I thank God for the 11 years and 10 months that I had with my dog, and for good people who care about animals like this animal hospital does.

I have been to Advanced Veterinary Care Center many times since 2021 for my dogs’ oncology care, surgeries, and emergency visits. There aren’t enough words to describe how grateful I am to have Dr. Piscoya, Director of the Cancer Center at AVCC, as our oncologist for three dogs. She is the most compassionate and caring oncologist I’ve ever met (I had veterinary oncologists in another state prior to moving to FL). She is always thorough in explaining the situation, answering my seemingly endless number of questions, and providing me with treatment options for our dogs. In addition, Dr. Piscoya is Fear Free Certified, and having one dog who was terrified of going to the vet, I can attest that Dr. Piscoya and her team of wonderful oncology nurses won him over and in time, he was no longer scared during his visits. The oncology nursing team is amazing! Kim leads the nursing team and she is a gem, always giving my dogs attention and using her upbeat personality to make our visits for an unpleasant situation with our dogs seems less sad and scary. Ana Victoria and Brandy are also amazing and although I don’t see them as much as Kim, I know our dogs are in great hands with them during their time at The Cancer Center at AVCC. I can’t thank Dr. Piscoya enough for her expertise and help over the years with our three dogs. In my opinion, she is simply the best!!! 🌟 I have also used the surgical department to have several masses removed from our dogs and Dr. A. was a pleasure to work with. Sadly, some of the masses she removed from my dogs were cancerous, so it was convenient to then move to the oncology department without changing vet practices. Finally, I have used the emergency department several times for our dogs, including once on Christmas Eve into Christmas morning several years ago. Dr. Mason was working that evening and she was wonderful in helping diagnose my dog’s issue. I also met and was pleased with the care provided by Dr. Grimaldi and Dr. Rothstein on separate occasions over the years. The front desk team are always friendly and efficient. Thanks to all the doctors and team members for your compassion and support over the years. We are forever grateful and you are all appreciated!

When it comes to emergency and specialty care, a few things matter immediately. Here is what stood out most to me about Advanced Veterinary Care Center: • Pricing: Shockingly reasonable for a large specialty hospital. With the level of expertise, equipment, and staffing they have, you would expect extremely high prices, but their pricing is actually very fair. • Wait times: Practically nonexistent. Even when the hospital was packed, a triage team came within minutes to evaluate my dog and begin care. When you arrive scared and emotional, that kind of responsiveness makes an enormous difference. • Communication: Excellent and incredibly easy. Someone always answers the phone and gets you through to whoever you need, whether it’s a doctor or nurse. You can also text them and they respond quickly with updates, pictures, and answers. Even billing is simple. They email a DocuSign and you just sign and send it back. They’ve made the entire process seamless. • Compassion and care: This is a highly skilled specialty hospital that somehow still manages to feel incredibly personal and supportive. When I arrived with my dog Pal, I was completely terrified and crying. My primary veterinarian, Pet Express Animal Hospital, recommended Advanced, and it was one of the best recommendations I have ever received. I was initially nervous because large hospitals can feel impersonal. But that was absolutely not the case here. They have the expertise, technology, and staffing of a major specialty hospital, yet every interaction felt kind, compassionate, and personal. Every time I called for an update, someone spoke with me right away. If I needed to talk to a doctor or nurse, they made it happen. Often they called me first to give updates, and they would send pictures of Pal while he was hospitalized so I could see he was okay. For someone who prefers texting, that option was also available, and I always received quick responses. One thing the doctors told me that really stuck with me is that in situations like this they have two patients: the animal and the parent. They understand that the pet needs medical care, but the owner is also scared and overwhelmed. They truly lived up to that philosophy. They constantly checked on me and made sure I felt informed and supported while giving Pal the expert care he needed. Another thing that meant a lot to me was that they allowed visitation. If I needed to come in and see Pal, I was able to. Sometimes I just needed to look at him for a moment for my own peace of mind. I was never turned away or made to feel like I was bothering them. That level of understanding and flexibility meant the world during such a stressful time. I also want to recognize Joyce from management. You would never know she is the office manager because she is so kind, approachable, and genuinely caring. That level of involvement from leadership says a lot about the culture of this hospital. The doctors themselves are incredibly skilled. When Pal first arrived they told me honestly they weren’t sure he would make it. But the team collaborated together on his case and worked through an extremely complicated situation. A week and a half later, he was recovering and doing well. What stood out most is that Pal never felt like "just another patient." If he cried, someone checked on him. He received attention, comfort, and genuine care in addition to excellent medicine. If you ever need emergency or specialty care for your pet, I cannot recommend Advanced Veterinary Care Center enough. When something serious happens, you want a team you can trust completely. They saved my dog’s life, and I will always be grateful!