Strohbehn Veterinary Clinic

I love this place! Dr Cox is amazing! Very thorough very patient! I've always brought my dogs/cats here since the was a kid. Even when I go somewhere else I always find my way back here. It's basically like a second home for my pets! The staff is super nice I love them!

Basic did care of 4 yr old female DOGO (Argintine Mastive), with allergies. Basic exam. My baby is also allergic to beef. They were so diligent to help me be sure to not give her anything that might cause an issue. After over 30 mins. & a call to the manufacturer, they found a medicine that was chicken flavor, not beef. I was so thankful for their patience. I had lost "my vet" to retirement. I was referred by a friend. I continued to use Strobehn' for over a year. Due to the distance & transportation, I changed to a closer vet. 4 yes & 4 vets later, I am returning to Strobehn'. Due to my last vet was more concerned that when my debit card changed & I was out of town, my pet plan lapsed. When I returned 4 months later & called to see when our next appointment was... I was advised it would be nessary to pay the 6 months missed payments or contact another vet. That was 11months ago. I am on disability. I do not have the ability to have money in savings or "stack cash". I live check to check. Somehow God provides necessity. I have researched vets & plans. Hence, my family & our 2 dogs are going back to Strobehn'. They care about our animals not just their profits. Thank you Strobehn', see you in the morning.

My family and I have been taking our pets to Strohbehn for generations. My mom, my grandparents, aunts and uncles, and of course myself. Generally we've had a good experience but recently some incidents occurred and I am switching to a different veterinary clinic. The most recent is the reason I'm writing this. I had called them as a courtesy as I was on my way with an emergency situation with my cat who was a patient of theirs. The person who answered the phone brushed me off very rudely saying no don't bring him in, and that they can't really fit him into their schedule even if I think it might be an emergency. I was shocked by the coldness and just sheer lack of care. I understand being busy and booked for appointments but in an emergency situation they've never turned any of us away in this cold and dismissive manner. The clinic that did take us in saved my cats life and also said they've been hearing similar instances regarding Strohbehn Veterinary Clinic. It's just really sad and hopefully whatever is going on gets cleared up.

Just this week, I got stuck down in Kansas City Kansas because I drive 18 wheeler for a living and it snowed. I was stuck at the receiver for a very long time and then I had to go get a motel room because the roads were really bad. My little puppy was scheduled to receive a couple of vaccinations and because of this, I tried to call and leave a voicemail so I could please reschedule the appointment. I don’t remember the lady’s name, but she was very rude and wanted to label me and my dog as a no-show when I was simply trying to call and reschedule. She was very arrogant and snotty. Because of her behavior, I will never recommend this place to anyone nor will I be back with my puppy. And if this office lets that lady get away with that and she represents your business, she needs to be fired. I don’t care if you have problems with no-shows. I am never a no-show! Life happens and plans have to change from time to time. Makes me absolutely sick to my stomach that I was treated in such a manner. If I could give zero stars, I would do that

Absolutely horrible customer service!!! I have went here in the past and got my dogs ears cropped and was very happy with the outcome but that was years ago I have since lost my dog. I have recently got a kitten and I made her 1st appointment with them for today at 1130, at 1040 I got in my vehicle ready to go but just my luck my vehicle wouldn't start so I called to reschedule and the receptionist was extremely RUDE & had a horrible attitude! I let her know what was going on with my vehicle and re responded with "there is a $20 rescheduling fee" & keep in mine this was not said when I scheduled my appointment! I now have to figure out what's going on with my car and look for a new place to get my kittens shots! The receptionist should be ashamed of herself and go back to school to learn how to treat a loyal customer!!!! We ended the call with her hanging up on me... Update: I would consider rescheduling with the owner that responded to my post. I truly like this place.

I've been coming here ever since I was a kid so over 30 years now. I know my animals are in good hands when I come here. You guys are honest, and very sweet and caring Thank you for being AWESOME!!!!

Rose at the front desk was very rude to me. My puppy was not feeling well and needed to set an appt asap and the soonest they could get me in was the following day at 4pm so i got it set and continued to look for another vet that could see her and I found one and no longer needed the appt here. When I called to cancel the appt she made me feel like i was just wasting their time and kept repeating herself that i would be a no call, no show when im making every attempt to cancel, she made me feel horrible so then I even tried to reschedule and not waste the vets time and money. I really hope the owners reconsider and hire someone that is kind to people. Dr. Strobehn is great and I'm sad that my pups wont see him again but I don't want to go through the awful experience of dealing with Rose to get an appt for my pups. The whole experience was just v unpleasant, they have now lost my business.