Banfield Pet Hospital

They squeezed us in for a quick appointment. Dr. Box and his associates quickly said what they wanted to do and asked for my permission to go ahead with their plan. In a few minutes, they ruled out more serious illness and then presented me with the next steps. We were out quickly, and our puppy recovered in a day. Amazing service and respect for owners as well as the animals they care for.

We take our two pups here for the basics like shots. The staff is always gentle with them, kind to them, and always courteous with us. Our pups never hesitate to follow them back to the room. They are always prompt and done within the amount of time they say. We like it.

The office visit fee skyrocketed in last 3-4years.. Medications are way above than the rest of the vet pharmacist. Insane for the 3 X Rays they charge closely $550!!! After hefty fees on consultation, exams, medications they will ask you to donate a $ for the pet in need. They really have to revisit the the fees they charge...

EDIT: I went to the Banfield on the Grand Pkwy/Kuykendahl in Spring, and they discovered a rare condition with my dog. It's going to be a 12wk period of recovery for her, but the first pill she took drastically improved her eyes. They even called the next day to follow-up whereas this Banfield didn't even bother. Oh yeah, I was told to discontinue those eye drops. 😒 Original Post: I was told at this location that they couldn't find anything wrong with my dog's eyes, but they sent me home with eye drops. Her eyes have been PERMANENTLY wide-eyed, facing outward, and red for a week. She was dropped off at 10am on Sunday and I received a call at 11:51 stating whatever problem she was having went away while she was there. I'll be taking her back to the Spring location. I would drop my dogs off at 8am and get a highly detailed call around 1PM-2pm of all the trials they would run and recommendations. I don't understand why this location is vastly different.

I love this Banfield location! My dog has been going here for over a year now and we are always pleased and satisfied with our visits here. I am part of the monthly wellness plan and it is truly so worth it & cost-effective! The staff members are always so friendly and greeting my dog with the warmest smiles! I highly recommend this place to anyone in the area needing a vet!

Angela treats you wonderful, I think she really cares about you and your pets! Dr. Box explains everything to you in easy to understand information and is honest about what he can and cannot take care of for you and your pets!

There’s an employee at this hospital who likes to argue with people on Facebook making racist remarks. And I will be filing a lawsuit against him his name is Chris Box, apparently he’s a veterinarian physician.