SAGE Veterinary Centers - Concord

Sage is The place to go in an emergency. They always have highly professional and compassionate staff ready to jump in, assess the situation and give the best care to your pet. I was given options on treatment plan to find the one that worked best for us. I've never felt like I was being sold more than needed. They treated our little girl like their own beloved pet. I highly recommend them for all urgent care.

I am incredibly disappointed and disgusted by the lack of empathy and urgency at this location. I brought in 4 rescued kittens that had been accidentally trapped under a client's crawlspace for over 5 days without food or water. This was an absolute medical emergency. Instead of acting quickly, the receptionist was incredibly rude and told me to wait for a nurse just to decide "if they could stay or not." I ended up waiting for over 40 minutes. While I was waiting, three other clients walked in, and all of their animals were taken back to see a nurse immediately. When I questioned the staff about this, they claimed the other animals were emergencies. How are 4 starved and dehydrated kittens not considered an emergency? What makes this worse is that this place is supposed to work with local animal shelters, yet they couldn't care less about these rescue animals when it actually mattered. It felt like because these were rescues and I wasn't a standard high-paying client, they didn't want to bother helping them. A veterinary hospital should care about saving animal lives, regardless of where they came from. The lack of care, terrible communication, and rude behavior at the front desk are completely unacceptable. Avoid this place if you actually have a real emergency.

We go to Sage for all of our pet emergencies. It’s where we went when we had to say goodbye to our beloved Geo in 2022. The staff is professional and kind. We recently came to Sage for a neurology consultation with Dr. Griffin, due to one of our current dog’s seizures. My dog has recently become more dog reactive and the staff was very supportive and made sure we were in and out without any negative interactions with any other patients! There was a little bit of a wait, but nothing major. Sherman was more than happy to play tug in the room while we waited! They also had an adorable "kissing booth" prop for Valentines Day! Unfortunately I wasn’t able to get a great photo with it since I wanted to make sure we avoided other dogs but it was still a very cute touch.

Sage has taken care of my lab twice now for her left and right leg CCL/ TPLO surgery and I want to say thank you and I recommend Sage for all your pets needs. They are all so kind and caring and loving to my dogs. Thank you Sage Team for everything.

We brought our pup to SAGE after another emergency vet practice told us there would be a 6–8 hour wait (while we were sitting in their waiting room)! On the drive over, I called SAGE and provided all of our information so they were ready for us when we arrived. After checking in, we were seen by a doctor within 30 minutes. The doctor handled our anxious pup with care and compassion and walked us through several testing options. We chose the tests that would provide the most immediate results so we could safely bring our pup home until we could follow up with her regular vet. The exam and bloodwork were completed quickly, and we were sent home with medication to help manage our pup’s condition. Overall, we had a great experience at SAGE and truly appreciated the efficient, compassionate care. I would highly recommend them.

We received outstanding care at SAGE Emergency Center in Concord. They were very welcoming, supportive and professional. The wait time was very reasonable and ultimately our dog did not need surgery which we are very thankful for. Would recommend without reservation! Thank you!

Very happy with my dog’s experience at SAGE. After he had seizures, my general vet recommended a few places and I’m happy I went with SAGE. They were very easy to schedule with and communicative, and everyone was friendly and helpful. Dr. Griffin took the time to go through my dog’s MRI with me and answered all my questions with patience. Highly recommend him, Tessa, and the rest of the neurology team.