Waggie Pet Zone

Ever since we moved to Bryan three years ago, Amanda and her staff at Waggie Pet Zone have always provided excellent boarding services for our pets. But during the last boarding stay, the staff went above and beyond expectations caring for our dog. The staff cared for our dog like he was their own. Our sweet dog couldn’t have been in better care until we returned. I am a customer for life!

My husband and I are from out of town and we decided to board our dog for 2 nights at Waggie Pet Zone for a wedding after hearing good reviews on them. I had called once to check on her and was told that she had a heart by her name that indicated that she was playing well with other dogs. When we went to pick up our pup, I didn’t notice until we drove off that she had several patches of fur missing on and around her face. I called Waggie Pet Zone to find out what happened and the manager called me the next day and told me she would look into it. Later that day, I was called by the manager again and she mentioned that she could not pinpoint where our dog would’ve received those injuries. These injuries should have been documented and I should have been notified. Although we received many apologies, the manager at Waggie Pet Zone made no effort to make it right. So I paid $70 for boarding only for my dog to come back with missing patches of fur on her face that are completely noticeable even today. I will not use Waggie Pet Zone again and recommend you look elsewhere.

We had a great first experience boarding our pup here in early July! It was our very first time leaving her, so naturally we were a little nervous. Before the stay, we stopped by for a tour and were warmly welcomed by the front desk staff. They gave us a thorough walkthrough and clearly explained how everything works, which really helped put our minds at ease. We were able to secure our deposit with no issues. One helpful tip for future pet parents: if you’re planning to bring your pup and may need to run errands or make a last-minute drop-off, be sure to call the day before to confirm availability. We appreciated how organized and communicative the team was—definitely made a difference for us!

We let our fur babies ( cat & dog) stay here and i can say that we had no worries. They ended up doing Great! I really apperciated that they took notes with my super long instructions, explanations, etc. They also never seemed annoyed when I would call and check on them. We set Shiloh up in the room with the tv. I really like that they allow you to bring their own bed and blanket if wanted. Zoey, our cat, seemed very content with her area. She was excited to see me, she was more interested in her large window lol. We have also done a series of the dogs 101 classes with Amanda and she was wonderful! Never ask too many questions with her, she's always happy to answer. My dog ended up being obsessed with her and he loves the facility. He whines everytime we get near it!

Great spot for a bath/nail trim. Our dog is always excited to get there.

My Golden Retriever, Annie, loves to go to Doggie Daycare where she plays with other dogs under supervision and is provided times of rest too. The last time she visited she came home exhausted. As they say, "A tired dog is a good dog"!

These guys always take wonderful care of our pups. Multiple times of boarding our wacky little bunch here and we always have a great experience. All sizes and personalities, the staff take the time to talk to you about personality and really work hard to keep everyone comfortable and safe. Our dogs seem to love it there too, you’d think they’re going to a huge dog party when we dropoff. It is a touch pricy but it is worth it for the quality of care.