Banfield Pet Hospital

My Yorkie Terrier mixed with Chihuahua was still vibrant and active after his first visit for gland expansion and his second visit for a heart worm test. What I appreciate most is the follow up calls the next day after receiving the heart worm shot as well as the gland procedure to make sure of his well being and to address any areas of concerns. The customer service at Banfield Pet Hospital is extremely outstanding. Thank you for your excellent services which is greatly appreciated. ❤️ Loui V. 🐕

Absolute huge thanks, big pat on the back to the lady who was of zero help whatsoever and rude to my mom for asking a simple question! Our family dog got attacked by a Cane Corso and Pitbull on Tuesday, and we took her to a different location on Wednesday. They had to perform surgery and give her two different prescriptions, and oh wow, we received no follow-up! (Which was the first time ever in all our time going there.) Inevitably, we had some questions a couple days later concerning our dog's behavior post-surgery. My very kind and soft spoken mother called this location to see if she could ask a vet tech a question. The lady (Whichever lady working Friday morning, May 15th) refused to even look our dog's information up in the system, which we were told is accessible across all locations, and said we couldn't get any answers unless we made an appointment. Not only did she throw attitude, but she also refused to give us any direction on what to do next. This was AFTER we found out the vet who took care of our dog left for maternity leave a day later. I'm disappointed by the lack of sincerity and concerned that someone in a receptionist position lacks empathy in an industry that NEEDS it. We ended up calling another location, and they were surprised by the treatment we received and ended up giving us some helpful information.

Dr. Greg was very good with my dog for her 1st wellness appointment with Banfield. I've only had this 9-month-old Lab for less than 2 weeks now so she's still getting used to me and everything new since I rescued her. She was a little scared but his calm affect helped her settle down. Dr. Greg answered all my questions about how best to move forward in her treatment plan. Every employee I encountered at the Clovis clinic on Herndon was kind and helpful, including Addison, the Vet technician. Thank you everyone for your assistance!!

We've been bringing out dog in here for treatment for the past several of months and so far We've had a great experience. They listed to our pets concerns/issues and they make sure to target them. Their facilities are clean, sanitary and welcoming. Prices are very reasonable as well.

Ever since I’ve come to this location the team at this Banfield has been the most wonderful people I’ve ever encountered. I rescued a puppy and when I brought him in, they treated him with so much care and compassion. They answered all of my questions and were very patient with me. My baby truly gets the best care every time he’s there. I highly recommend this location and Dr. Siedler (?) !!!

I have taken my three pups here several times over the years for vet services at this location. The last couple of times they have confused the charting and charted on the wrong dog making it to where one of them was labeled overweight. The latest visit we had they told me my dog has a heart murmur and that we may need to have additional testing done (there was an additional dog there with the same name). We later visited a different vet and it was found our dog does not have a heart murmur. Unfortunately we will no longer be going to this location for services. We are considering leaving Banfield all together due to the multiple issues with their services. To add on to this, they have also sent home the wrong dosages of medication for my dogs. Luckily I checked before administering the medication, but that has happened multiple times as well.

We love Dr Seidler and his staff at the Banfield hospital in north Clovis. Dr Seidler is so compassionate and truly cares about his patients. The staff is always ready to provide any type of support you need. I love that they call to check how things are going following an appointment.