University West Pet Clinic

Greeted with a friendly hello. Wait area is a little tight with clients cats and dogs. I held my 10# dog due to the larger dogs in the wait area. The examination room was much more accommodating. Assistants were in shortly and my dog disappeared for a blood pull. That makes me nervous but my dog was not gone long. The DVM, Matthew Umphress, was very respectful of my dog and I. My dog does not typically like men but Dr. Umphress was gentle and kind with words and touch. He took the time to hear and discuss my dog’s health. Shots were given and teeth/body exam completed. I appreciated the professionalism of all the staff at this clinic. Thank you for the care offered my dog. We will be back for teeth cleaning. Suggestion - drop box for return specimen required by 5 days

Everyone is so kind and genuinely love animals. My dog recently got neutered and the procedure went smoothly and I was put at ease with all the information they provided me. They are a great veterinary clinic for anyone.

Extremely happy with my choice to take my pet to this Veterinarian facility. I recently moved to Iowa and needed a new clinic for my dog. She has allergy issues and requires regular visits. The staff was very friendly and knowledgeable. I was able to schedule an appointment within a couple of days. We were served with great care and understanding of my concerns. Our Veterinarian was kind and mental with my 5 lb yorkie. We are pleased with the experience and will become a familiar face in the clinic. Thanks so much to all your wonderful staff!! Eloise Quinn Trinket 😃

I recently moved back to DSM with my two dogs. We left behind a wonderful vet clinic we loved.I read a lot of reviews before I decided to try University West. I was so impressed. They took such great care of my girls. They both have A LOT anxiety having been in and out of kennels and shelters before I rescued them. But they just loved everyone! Dr. Stroh was awesome. We will be back for sure!

I've taken by dog and my cat here for years now and would never go anywhere else, except Starch their sister office. The techs are wonderful and the vets are knowledgeable. Prices are also reasonable, especially for the level of service! Even when they are in the trenches, running behind or maybe had to help with a lot of goodbyes that day (the doors are thin, you hear stuff), they ALWAYS give your pet the time and attention they deserve. AND they just completed a beautiful remodel of their office. 🙂 Wish I could give more than 5 stars.

I took my new dog there and it was my first time. They were all very nice and very reasonably priced. One thing that really stood out to me is that they didn’t try to push things that I didn’t want…at all! I really liked the vet (I’m sorry, I can’t remember her name) and the tech (Heather) was super nice. This is going to be my choice going forward and would recommend it to anyone that asked! Thank you!

After 11 years with the same Vet for my 14 year old cat I felt compelled to make a change. After 3 referrals from different individuals I made the change to Dr. Lisa Takes. One of my best decisions. She is not only knowledgeable and compassionate but her communication style is masterful. She is a gift.