True Care Veterinary Hospital

Satisfied customers. Vets are both very good and Dr Ross actually gets down on the floor with the dog. He loves animals and cares...

I was visiting from AZ and my mini-woodle had terrible itching with scabs and an ulcer on the ear flap. When I called and left a message, the office called me immediately and got her in a few hours later. Dr Ross explained everything he found and thank goodness it was just allergies. He suggested solutions for her itching and put a long lasting med on her ear ulcer. Everyone at this office was very kind and professional. I would and will go back if she still has problems. Thank you!

Just moved here from out of state fortunately true care veterinary hospital was just down the road from me. I made a call to make an appointment they got me in fairly soon and was very professional and caring throughout the whole process and Dr. Ross was excellent in explaining everything that I had to do to take care of my boys. I look forward in taking my here for a long time.

We’ve taken our cats to True Care Veterinary for years now. Dr. Ross has been always attentive and forthcoming with treatment options. Dr. Hill has been always approachable. We appreciate their support for our cats.

I've been coming here for 25 or so years before they moved to where they are now. Little background.. I have 2 cats. One needs to be doped up a bit to cut his nails. They prescribed the meds to the wrong cat and said it was no big deal. Well today we call because my little ones anal gland exploded. Wanted to get her in today. They said NO. She needs to be sedated . No one wrong cat that they said the script would be no big deal in her name. Proceeded to also say we didn't have an appt for her today. So bring her in in the morning so they could sedate her. She's a 6 1/2 lbs sweetheart. Also very rude and unprofessional. Think I'm gonna start looking for a new more compassionate vet.

They are so kind and thorough. Dr. Ross is very informative and takes his time to listen to your concerns. I have been taking my pets, and my daughters pets there for many years. I highly recommend them.

I had my puppy neutered here, as this was one of three options available from the rescue I purchased/adopted my puppy from. My puppy was neutered and had a rear dewclaw removed and then went back in two weeks for stitches to be removed and everything went well, with zero complications. Saying that I would never use this vet, I had no issues with the staff that spoke with me or that handled my puppy but I read the reviews online and they are disturbing to me. I was in tears reading them before I took my dog to be neutered. I think their is some unprofessional behavior from the owner which I've read reply back and just not sound professional and use exclamation points. Additionally in the email correspondence I had to do there was highlighted wording with exclamation points again. There is also a general comment how the rescues basically aren't a bank, not a direct quote but I've never experienced this level of unprofessional communication with a business especially one that handles animals, I think there is a huge lack of professionalism in communication and how the person responding replies via social media. My puppy again had no issues with this vet and is healthy as can be but I'm so thankful for our own personal vet. This was not a "free" neuter, from our adoption papers it states it's included in the fee's and I feel as if this vet feels like people adopting are not customers/clients all the same or in the animals' cases, patients. Like I stated my dog was neutered and had the follow up and has a clear bill of health, but I am thankful for our own vet that speaks with compassion and respect and our online communication is just as compassionate and respectful. While the neutering went well it's not a good look to be a professional and use cap locks and argue back with previous clients.