Banfield Pet Hospital

Took my 13yr old chytzu mix in for checkup for coughing & gagging.. was told she was having typical age related heart issues. They charged over $500. I paid $150 that day. Told them I could pay another $100 @ 1st of month .. they agreed . I called to get blood results and the Main Vet there told me unless I paid the rest she couldn't & didn't give me my dogs results.. I won't be returning... Ive gone to Jaxx vet previously and much better service & not so expensive. Only went to Banfield because I had my pet next door for grooming. Not a fan of Banfield

On Monday I brought my sick pet in for a regular visit and a urinary test. Once they told me the price I stated I could not pay until Friday. The tech set my appointment for 8:45am on Friday. When I arrived, Banfield hospital was closed!!! Why would you schedule me to bring my sick dog in if you know you’re closed. Even if you forgot , and realized later why wouldn’t you give me a call to reschedule. Very unprofessional and inconsiderate. I’m not sure if this location is closed every Friday or just this Friday but if closed every Friday this is something that needs to be updated on Google and disclosed with pet owners upon arrival!!!!

I love them there! I know my puppy is in good hands when he's there. They throughly answer all my questions and are so helpful😊

This place is the worst vet in Cincinnati. Total rip off. Do not sign up for the pet insurance. They overcharge and still make you pay the balance for any services and most services are not covered. We paid over $170 a month for two dogs and every time we took them in they needed something that wasn't covered in the plan. They overcharge you for any services they do and send you a bill for the balance. If there's any concern they make you call a 1 800 number and talk to someone in a different country. The Vets here also play into the worst case with your pets. Saying they need something crazy expensive and actually they don't. Highly recommend taking your pets anywhere else than this horrible place. All they care about is money and not your pet. They hire only rude employees and very impersonal staff.

They are very caring and it shows ad soon as you arrive. You can sense that they administer care as though your pet is theirs. Continue doing what you're doing because it works and is appreciated.

I am so happy with Hyde Park Banfield staff especially Dr.Justin Suchomel and Renee the check in receptionist. They both were very patient and wanted to answer any questions dealing with my senior dog who is 15 years old. He gets anxiety whenever going to the doctor but they ease his mind as well as mine. They don't make you feel rushed and will even help with check in if your running late. I truly appreciate y'all.😍

I brought my dog in for being in pain, not able to walk or stand on her own, and seeming very depressed. The vets and staff listened to my concerns and were so sweet to my dog. They started my dog on a pain reliever, muscle relaxer, and steroid. My dog is doing much better now. She’s acting like her old self again; She’s bright-eyed, happy, and freely walking on her own again. She is about 14 years old, so I was worried this might be the end of the road for her. I am beyond happy to see her back to her old self and know I have a lot more time left to spend with her! 🧡