Highlands Veterinary Center

Highlands vet has been with us through so much. The care of our 11 year old shepherd through the end of his life and also our 4 year old Dutch shepherd currently. Rhonda at the front desk is so warm and welcoming everytime we walk through those doors and Dr. Hood has treated our babies as her own from day one. The care and love everyone in this office shows is unmatched. We have since moved 45 minutes away and still make the drive for all of our vet care. We are so thankful!

I've been going to Highlands since I got my first dog on my own in 2000. Since then, I've lived in both Glen Allen and Norfolk and continue to return to Highlands. While she has not been there the whole time I've been going, I've been really happy with the addition of Dr. Hood. I absolutely love how she really spends time with us to make sure she answers all of my questions (and as a helicopter dog mom, I can have a lot). She's really good about explaining our options to keep him as healthy as possible and doesn't recommend things just to get more money. She will usually go through the options and tell us her opinion on what is worth it, what she's seen with others, and what doesn't seem like something that is needed at the time. I also love that she calls him a "distinguished gentleman" rather than a senior or old dog. 😀

I absolutely love this vet! Stacy and Rhonda at the front desk are a charm, they’re extremely kind and can answer all your questions! Nurse Carmen and Dr. Springer are a dynamic duo, they are attentive, gentle, and so sweet with your pet! I love talking to a care team that values any concern (no matter how small) I have regarding my pup, 10/10 recommend!

I absolutely love Highlands Veterinary Center, especially Dr. Hood. I met Dr. Hood at an emergency vet clinic a couple years ago. I knew right away that she would be my forever vet! She is caring, knowledgeable, and understanding. Dr. Hood always takes her time with us during appointments and is always available for emails. She's the best vet I've ever had. My little girl, Daisy, was paralyzed, and she directed me to the right place for her care and complete rehabilitation! Now Daisy has a little brother named Leroy and he is so loved and well taken care of. The office staff is phenomenal! Leroy is totally in love with Ronda. She is amazing and offers the best customer service! I'm so thankful to have found Dr. Hood and her team. In case you couldn't tell, I highly recommend this practice to everyone who wants excellent care for their pet{s}!

Rhonda is very polite and patient when we have questions. Love Dr Hood and Dr Springer! Both are very caring and informative. Always able to fit me in if needed. My cats Luna & Lucy are always calm when we go there!

Love this place!!!! The doctors, staff, front desk are great. The care provided is better the any care facility. If ever a problem they can work you in. Tell them of an issue and they are on it. Just the best place ever for my fur babies. They even removed the giant lump from my eldest.

Ms.Diana the groomer ,is kind and friendly, She's been a great help for my furbabie Star,which is very attractive but Ms.Diana has made her feel so safe and comfortable. Star recommend ,you bring your furbabie to see the greatest groomer!