Banfield Pet Hospital
📍 Cat veterinarians in Chesapeake
Banfield Pet Hospital in Chesapeake stands out for its dedicated team and personalized care. The staff, including Dr. Star, is known for their warmth and expertise, ensuring pets receive attentive treatment. Patients like Molly and Guster have benefited from the clinic's thorough approach, which includes detailed check-ins and follow-ups. The hospital's commitment to pet wellness is evident in services like teeth cleaning and spa days.
While some experiences have been less than satisfactory, such as occasional oversights in medication and nail clipping, the overall service remains commendable. The clinic's focus on patient care and customer communication sets it apart, making it a reliable choice for pet owners seeking quality veterinary services.
Features and services of Banfield Pet Hospital
- On-site services
- Wheelchair-accessible car park
- LGBTQ+ friendly
- Appointment required
- Appointments recommended
Banfield Pet Hospital is in position 24 out of 32 in Cat Veterinarians in Chesapeake
Customer Reviews
Banfield Pet Hospital has a rating of 4 out of 5 based on over 352 reviews on Google
The Chesapeake team at Banfield has been nothing short of amazing! I truly appreciate the care and expertise this team brings. Bailey is always so kind and caring, and I know my pup Ace is in great hands whenever he visits with Dr. Lebron. Thank you all for treating him like family!
I was going to banfeild pembrook and looking back it felt lile the fast food of pet care. We are so used to crappy health care in the usa i didnt really question it. Let me tell you how much i love banfeild Chesapeake. Check in takes longer. At first i was annoyed…im like arent i just dropping my dog off…then i realized they were actually asking questions and cared about the answers. The vet ALWAYS calls when we have a question and she takes the time to answer questions. The clinic closes at 6 but i will get a call at 6:45 sometimes as she makes sure to get back to everyone. Guster is finally getting the care he deserves. I wont go anywhere else. I cant say enough about how good i feel about guster’s care here!
Very frustrating. Absolutely no concern for my sick dog when I called today. Pushing test and cost before I even get therewith my sick dog. We’ve been paying for the annual program for over 10 years for two dogs. Today one dog is sick and the lack of empathy is ridiculous. After today we will definitely look for options.
They charged us for medicine and forgot to give it to us. They called saying we could get it in a voicemail THEN tried to gaslight us that they didn’t know that we never got the medicine. About to cancel my subscription for both my dogs here. Additionally, we paid for nail clipping but I got the dog back and could not tell they were ever clipped. The nails still had dirt on them which wouldn’t be there if the nails were cut. Beware of this location.
Dr star is a wonderful vet. She really cares about my cat. The office staff are wonderful too! So nice and welcoming!
It took several attempts,but my Bahraini Beauty finally had her wellness exam. Teeth cleaning and anal glands expressed:)
Molly loves to come for her " spa" day! The crew is wonderful. Molly has been coming since she was a pup and she is 5 now.
Information about Banfield Pet Hospital
Address
Banfield Pet Hospital is located at 1236 Greenbrier Pkwy, Chesapeake, VA 23320, United States
Phone
The phone number of Banfield Pet Hospital is +1 757-436-7420
Website
The website of Banfield Pet Hospital is: banfield.com/locations/veterinarians/va/chesapeake/chs
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 08:00–16:00
Sunday: 09:00–17:00