Vetco Total Care

From start to finish Maria, Nick and Dr. Anderson were the best. Super friendly and loving towards my baby boy. Had a great first time experience at this location. They all showed they really love what they do and my dog was very comfortable and not afraid. Thanks for the recommendations and care. Will be back!!!

I had a terrible experience at this clinic. The staff was completely unprofessional and insensitive. I brought my 6-month-old puppy in for an exam and to be microchipped. They took him to the back for the procedure without asking if I wanted to be there, and I only found out later that it was an option. This lack of communication was very upsetting. Furthermore, when I asked the doctor about a scab wound he had, she was unclear and couldn't tell me what it was. She then recommended a full treatment plan—cleaning, scraping, ointment, and possibly a collar—which made no sense. How can you recommend a specific treatment for something you haven't even diagnosed? The doctor never mentioned the cost; it was the assistant tried to sell me several additional procedures and products, a package that would cost close to $400 minimum, just to check a scab. The approach felt very pushy, rather than informative and helpful. Combined with an unwelcoming receptionist, the overall customer service was poor and left me feeling like just a transaction. My advice to other pet owners is to ask detailed questions about costs and treatment options upfront. Also, if they recommend any products, be sure to check online retailers like Chewy for more affordable alternatives.

I just wanted to share my wonderful experience with Vetco in Cherry Hill. To make a long story short my cat had nerve issues and she had to be put down. I've never had to do anything like that before in my entire life but the staff at this facility was professional with their original diagnosis and they were caring when I had to put my cat down. When I got the original diagnosis I went to four other veterinarians. And none of them had the service like the Vetco in Cherry Hill. From the front desk to the I think nurses to the doctors they all had the same agenda, to make the cat and owner feel as comfortable as possible. And I really appreciated it. Thanks Veto of Cherry Hill

Zara had an amazing experience at Vetco cherry hill!!! The customer service was amazing and they took Zara in with open arms! I felt comfortable and everyone was very knowledgeable. I was provided education and all questions were answered! The location was clean! Nurse Nick, Dr. Rinaldi and Maria!! You guys are amazing!!!! So glad Zara have a home!!!!!

Was told my cat would not be seen because he was 6 minutes late for his appointment. Only 5 minutes allowed to be late. Receptionist woman did not care about the current state of our cat and if he could wait for another appointment. Horrible hospital, take your animals anywhere else if you care about them. EDIT: Company responded with a case number and claimed to want to connect. I will not be reaching out, I would never punish my pets by taking them here. Real animal hospitals only from here on out. Do not bring your animals to PetCo if they need medical assistance. The cheaper price isn’t worth the horrible service and lack of care.

I’ve been bringing my dog Onyx to Vetco in Cherry Hill for a while now, and every visit has been consistently excellent. The staff is always friendly, professional, and so good with Onyx. They make the whole process easy and stress-free, and I really appreciate how much they care about the animals they see. The vet takes the time to answer any questions I have and never makes us feel rushed. Onyx is always in good hands here. Highly recommend Vetco if you’re looking for reliable, affordable, and compassionate care!

I take all of my cats to Petco Vetco for the last 18 months. Dr. Anderson and previously Dr. Bersch are consistently so kind, caring and patient. Which I’m sure is difficult on the daily. They have great reccomemdations and they are always willing to talk you through things. They genuinely love what they do. The team of techs who work here are also so nice and caring! Thank you Maria at the front desk and Nick, Rob and Alyssa for always bringing your calming energy into the room. Also, Petco total premier is an excellent program with so much value!