CityVet | Lower South End

I had a great experience with CityVet. The staff were extremely helpful, kind, and caring. They were urgent with the care of my cat. I was also able to make a same day appointment. They offer great payment plans which was a tremendous relief for me. The facility was clean and well taken care of and they even offer you beverages in the lobby! How nice! The staff called me the next day to make sure that my cat was doing well and there wasn’t any unforeseen complications & were proactive in setting me up for a follow up appointment. I will be returning!

Took my two cats for their annual visit today. Clean environment, quick and thorough evaluations, and everyone was super friendly! The prices were also a bit lower than what I’ve seen around Charlotte. Thank you so much! -Jess, Basil, and Bailey

My former vet at Sharon Lakes Animal Hospital (who I absolutely loved but had left for a new practice too far away) had recommended Dr. Johnson to me. However, her CityVet Lower South End practice was not yet open so I took my cats to a different practice. Now open, I went there a couple of months ago for an urgent appointment. The staff was so friendly, and Dr. Johnson was personable, responsive, caring and approachable. I felt so comfortable with her after that first visit that I’ve now made her our primary veterinarian.

I cannot say enough good things about Dr. Johnson. Finding a vet you trust with your animals is a big deal, and she has earned that trust completely. She is kind, knowledgeable, and never makes you feel like you're asking a dumb question. She takes the time to explain things, gives honest answers, and genuinely cares about her patients. If you're looking for a veterinarian who is smart, compassionate, and truly has your pet's best interest at heart, I highly recommend her. She is absolutely fantastic.

Dr. Johnson was absolutely 10/10. I have never had a vet treat my dog so much like family, and that meant everything to me. She was patient, compassionate, professional, and made me feel truly heard as a pet owner. She is permanently my dog’s vet now — I absolutely love her. She was also very transparent about pricing, which I appreciated so much. She explained everything clearly before moving forward, and that level of honesty made me feel comfortable and respected. I also want to recognize the second vet tech who stepped in during our visit. She was very professional, kind, and handled my dog well. I can’t remember her name, but she had a beautiful tattoo sleeve on her arm. The only reason I’m not giving a completely flawless review is because my initial interaction with the first vet tech rubbed me the wrong way. While holding my dog, she made a comment saying, "I can’t tolerate this much longer," even after I had already explained that my dog is not human aggressive — she’s just very strong. Thankfully, Dr. Johnson handled the situation professionally and calmly asked for someone else to step in, which I appreciated greatly. Overall, Dr. Johnson’s care, professionalism, compassion, and transparency completely turned the experience around for me, and I’m thankful we found her.

CityVet - Lower SouthEnd, Dr. Johnson, and her entire staff are absolutely the best! They are not only highly professional, but also incredibly compassionate, kind, and genuinely loving toward every fur baby they care for. Dr. Johnson has been our veterinarian for over 10 years, and I gladly followed her over an hour away because her expertise, dedication, and compassion are truly unmatched. Knowing my baby was in such caring and capable hands always gives me complete peace of mind. I cannot thank CityVet - Lower SouthEnd enough for the exceptional care and kindness. Highly recommend! Michele Hotz

Took my dog, Nala, to CityVet today for the $45 "Spa Day" (Tuesdays & Thursdays) and it was such a great experience (our first time there and we were seriously impressed). The package included a bath, nail trim, brush out, anal gland expression, and ear cleaning, plus they sent her home with the cutest holiday bandanna. 🥹 Everyone we met, from the front desk to the vet team, was so kind, patient, and welcoming. The customer service was amazing and Nala loved it. They even took a photo of her in front of the Christmas tree and emailed it to me, which was such a sweet touch! We’ll definitely be back (already planning on coming tomorrow for Pup Cup Friday)! Highly recommend!