Cary Veterinary Hospital

Amazing 1st experience! The receptionist, Jessica was wonderful when i called to make the appointment. I had to call back because I had some trouble receiving the paperwork but that receptionist was awesome, too (so sorry, can't remember her name)! Bubba and I were treated with patience & kindness when we walked in! My dog is very shy so he was a nervous wreck. Literally shaking like a leaf!!! They were patient with him and spoiled him with treats until he calmed down! Dr. Gonzalez and her Tech (so sorry, can't remember her name) really helped me walk at with more confidence as a new pet owner. I am so happy to be new patients to the practice! Highly recommend!

Abby is amazing! She was so informative and helpful with my dogs dental cleaning. You can tell she truly cares for all the fur babies. Dr. Gonzalez is wonderful as well! Great place to bring your pets!

I would not recommend this place if you have an elderly or sick pet. The receptionist is rude, unhelpful and will threaten to cancel medication and prescription food. She also refused to process payment. Unfortunately, the actual vet is usually nice and helpful, but the receptionist should never work in customer service. We will not be returning to this vet as long as she is there. If you want to find a vet that cares about your pet as much as you do, then look elsewhere.

We had a great experience for my kitty! He came in for an annual and was given a lot of love. The vet was thorough, gentle, and sweet to him the entire time. When he growled, they offered him some Churu and that comforted him enough to walk around the room and explore. Thank you for being so kind with my baby!!

We recently had a positive experience at Cary Veterinary Hospital with Dr. Alberti and Abby. They helped us determine that our doggie has a torn CCL, and I’m so grateful for how supportive and gentle they were throughout the entire exam and x-ray process. Abby was incredibly sweet and kind with our dog, taking the time to comfort him and make him feel as safe and relaxed as possible. You could really tell how much she cares about the animals she works with, and it made such a difference during a stressful visit. Dr. Alberti was also very gentle in his approach and super informative throughout the entire process. He took the time to clearly explain the diagnosis, walk me through treatment options, and be straightforward about what to expect with TPLO surgery, including recovery and costs. I really appreciate how focused he was on making sure I fully understood everything. I am thankful for the support and information that we received from Dr. Alberti and Abby during such a stressful time. They made me feel heard and although the visits were financially costly (which is beyond their control), I feel better knowing that we found the true issue and have a clear path forward.

We are new to the area and needed to find a vet for regular checkups, vaccinations, and maintenance medication. Everyone at Cary Veterinary Hospital was terrific! Abby and Dr. Gonzalez were very patient with my anxious 70lb dog. They made a great impression; so glad we found them!!

I cancelled our pet plan back in November 2025 over the phone with a receptionist. In their computer, they don't see where I cancelled. I just received a collections letter stating they turned my would-have-been yearly "balance"over to collections. It's only been 6 months! PLUS it was cancelled! Called and they said I have to have proof that I called back in Nov or they won't retract. She stated there was supposed to be paperwork involved with cancelling. No one mentioned this back in November She stated they've sent multiple emails saying we owed money. I've searched my emails for anything referring to cary veterinary and the only items showing are Paw Plan renewal options/advertisements/info/receipts from previous visits. I filed complaints with the NC attorney general's office, BBB, and the federal The Consumer Financial Protection Bureau for predatory charging. If they don't retract will take this further.