Vip Petcare

I can already tell a lot about your company based off your drivers who have no inclination for traffic laws on the highways. Staying in the left lane and going below.The speed limit and above the speed limit for over twenty miles is against state law. Driver 9719 is going to cost you my business. The left lane is for passing only. Please pass this on to your drivers.

Brought my handicapped 11 year old dog in for flea medicine. I told these people that she was paralyzed at one point bc of a car accident and still had pain in her spine above her hind legs. One tech was holding her in a way that was pushing down on her hind legs so that my dog’s were spread out twice as far as they normally would. Another tech kept touching her spine at the very spot I told them not to. When I told the tech not to touch my dog there the tech was confused for the reason why. As I try to show my dog some compassion they say "you can talk to her but don’t touch her ". The tech taking my dogs blood blew out my dogs vein. She said, "she is bleeding a lot". Doesn’t sterilize or wrap my dogs wound that the tech caused. To top it off they didn’t process my new address. The meds are still not here bc they sent them to the wrong address. The people they use, PetIQ, for the meds are rated a 2.8. They are not reliable as well. I have had to call them twice already bc of their incompetence. Words don’t describe how traumatic the experience has been. Charged $205… still don’t have meds. It will be 2 week’s minimum before my dog gets them. I recommend doing business elsewhere.

Vet and vet tech were very rude. I came to get my kitten looked at for his first shots, dewormer, etc. I told the cashier/tech that I thought he had ringworm. The vet said "I doubt it's ringworm and most people don't even know what they're looking at," under his breath, to his other tech. So I go over with my cat and they take him out of the kennel. I talked to them about the ringworm and they told me they couldn't help me with that and I'd have to go to a vet. I explained to them the ringworm was part of the reason I was giving them $100+ that day and they both snapped at me, "this is not a full service vet clinic." Then the vet said, "I'm the vet so I get to make those decisions," again, with a very rude tone. So I just said OK and they gave my kitten his shots. Then the vet took a second to look at the ringworm spot on my cat, saying nothing. I spoke up, "I'm pretty sure that's ringworm, I've seen it before." To which he agreed. You would think working for a low-cost vet clinic, they would have some compassion and a desire to help people who might not be able to afford an full-service vet for whatever reason. But this group just seemed to be resentful of having to spend their time serving people like me.

Just wanted to clear the air for anyone who is looking this location up. This specific company drives out to Tractor Supplies Stores and Pet Supplies Stores. The reviews with any feedback about the service for this location is not applicable since they work out of stores.

We have always used them for our pups vaccinations for almost 20 years now.

Loved the kindness of the Vet and Techs on staff, very caring and attentive to my Selena !!!

good