McClelland Small Animal Hospital

I cannot say enough good things about McClelland Small Animal Hospital. I found them because I got my first dog at the Buffalo animal shelter, and they were recommended to me by them. I’ve been going to them for at least 10 years now. . They see hundreds of animals a week, and they always make my animals and me feel very special and cared for. I love to go see them. They almost feel like family to me now. I think the world of Dr. Carrie, and Rebecca, their groomer. I am very lucky to have found them all those years ago.

I cannot thank McClelland Animal Hospital enough for saving our Khloe! I wanted to give a special thank you to Dr. Carrig and Dr. Souza for taking the time to explain the process and being able to see my dog quickly and getting the surgery done same day! Without them our Khloe wouldn’t be here today! I cannot recommend this place enough. Lastly, ALWAYS get a second opinion if I didn’t come to McClelland my dog wouldn’t be here! Thank you 🙏🏻

My dog unfortunately fractured her arm today and McClelland answered the call and took her in right away. They were super friendly and went over everything with me very clearly so I was well informed on what was going on and the cost of everything. We all know emergency visits to the vets can be super expensive but their prices are very reasonable. I'm so grateful these guys took great care of my girl and had her back home with me in a few hours. Thank you McClelland! Highly recommend taking you're dog's here.

When I drove to Buffalo to pick up my gorgeous shelter dog, he was supposed to be neutered. They let me know that he had contracted kennel cough and would need to recover from that and we optimistically scheduled for a month later. Fast forward, we drove back to Buffalo and they explained his aftercare, sent me home with pain meds and got me right back on the road to beat rush hour. Murphy acts like nothing happened, he hasn’t missed a beat, the only thing bothering him is the surgical suit and recovery collar we’re making him wear.

Some of the male assistants are exceptionally rude and treat you like you are a burden to be there. Being treated like that and talked to like that while you have a sick pet that needs help is a pretty jarring experience. I never felt like my animals care was their first interest, they felt like they were trying to nickel and dime me at every point. Most of the employees here are lovely and great but somehow I always have to interact with the two male assistants in the back and they acted like they hated me and my animals existence on earth. Don’t go here, don’t put the care of your animals here. There are other options to consider first.

The dog groomer here, Rebecca, is absolutely amazing! I referred 2 severely matted shih tzus here that desperately needed some help. She got them in same day, did a quick and thorough job, with respect and compassion for the pets. Both babies looked so much happier after! Will definitely refer people and pets to her in the future. 🐾

My 5 year old Australian Shepherd has been coming to McClelland Small Animal Hospital since he was a puppy and we’ve always had an amazing experience! From the Front of office to the back, all the Techs, Groomers, Veterinarians etc, there is so much kindness and professionalism along with being warm & friendly. Special shout out to the most wonderful Pet Groomer to Finley!! She Never fails to give an amazing overall grooming. would definitely recommend!