GoodVets Buckeye

We had to make one of the hardest decisions yesterday and put our sweet baby down. All the woman in this office made the process so much easier than I had expected. They were so loving, empathetic, and gave my sweet girl all the love she needed in her last moments. I will forever use this vet for all my animals. Thank you to all the ladies who were with us yesterday. I couldn’t imagine doing what you do. Appreciate you all.

We unfortunately had to put our dog down today and I used GoodVets as it is hard to find a vet on a Sunday. I felt so bad as it was one of the techs second day there, however she and everyone there were absolutely amazing. They continually asked if we were okay and did we need more time with our girl. I do not use this vet for our girls but after today my husband and I have decided this is our new place. Thank you again for the last minute appt and all your help with our Angel. She was in good hands and she is running free.

First time visit. Close to my home. Friendly staff, Doctor was knowledgeable. My issue is the cleanliness of the practice. The room we were in needs a deep cleaning. The bench seating needs a good scrubbing, the cushion on the chair in the corner had assorted pet fluids on it. It should be tossed & the corners & baseboards need scrubbing. When I am at vets, I think if the waiting rooms are dirty, what does the exam area in back look like.

I've been going to good vets for 3 months now, 2 separate dogs. Up until today I have had excellent service. I still highly recommend Dr Fletcher. 5 stars for anything she is involved with. Unfortunately today's visit left such a bad feeling, that I had to cancel upcoming appointments and will be looking for a different vet. Had a follow-up appointment for a surgery, it's included in the price of the surgery. Of course they have to take the bandage off in order to do the check up, the technician then told me it would be another 70 bucks if I wanted a new bandage otherwise they would send my dog home with nothing on a freshly operated leg. Please see the attached picture. I was appalled. Then told me I need antibiotics for 103 dollars. I said ok. Of course. After the bandage I was told I have to come back to change the bandage again. Instead of any at home care instructions. I HAD to come back. Went to pay for the visit and the medication price went up 40 dollars. Horrid service today. I do want to reiterate, up until today I have had outstanding service and care. I even recommended my family to come to this location for Dr Fletcher and her team. I didn't get her team today.

We have tried a few vets in the area and now we have the one that will take care of our beloved fur family members. Dr Bee and his staff did an outstanding job with our Charles and made it easy for us to decide this is where we will bring the rest of the fur family. Julian took our initial call and I knew from that call we had to try this place and they won us over. Thanks for taking care of Charles today.

Our baby of the family passed away last week. We called good vets multiple times for help even after we had paid thousands of dollars for his surgery we called so many times with concerns and no call back and then we had to tell them we thought our baby had a bladder infection. They said make appointment first for $200 plus dollars and then we might write prescription. All about the money and not about the love and care for our baby. After we paid thousands of dollars with them. I’m sorry but if you truly love animals you would never do that to someone, which I believe in my heart 99% of vets do this. Shame on you! Of you love animals you wouldn’t do this. Very disappointing. May my baby rest in peace no thanks to good vets they don’t even care. No reach out after my babies passing. Oh spent $300 dollars day of his death for then to hydrate my baby so we can bring him home to psss peacefully. Thanks for hydrating him for $300 dollars 😭😭😭

We spoke to this "veterinarian" office to bring in our 2 newborn puppies who have newborn conjunctivitis. We were told by staff that after speaking with tue Doctor they would not be able to see the puppies due to their agar and don’t have the ability to treat puppies so young. Kinda weird that a licensed vet doesn’t have the ability to diagnose and treat newborn pups. When I asked if it was a lack of skill or knowledge they said that it’s the fact they don’t have medication for puppies that young on site. Good news is that the vet I ended up making an appointment with down the road said even if they didn’t have the medicine in stock all they have to do is write a prescription and it can be easily pickup. So long story short. Stay away from GoodVets Buckeye is you have very young pets that needs any sort of medical treatment.