Bryan Animal Clinic

I had a very good experience with Dr. Hostetler and Jordyn. They were professional, compassionate, and understanding in their care and took time to answer all of my questions. The front desk staff were also very welcoming and helpful in getting everything set up for us.

I always have a great experience here, you can tell they truly care about your pets. Everyone here is super friendly and they make sure to tell you what they will be doing with your pet before they do it and go over options. Compared to other places I’ve been to the pricing here is great!

The best clinic, with the best doctors/technicians/staff in BCS. The care your pet will receive there is unmatched. Coming from someone who drives an hour when we need to go in, it’s worth it! Our family loves and appreciates them more than they know!

Hands down the best vet office we have taken our dogs to. Everyone was professional, knowledgeable, and caring. Overall excellent experience.

We want to take a moment to sincerely thank Dr. Walker, DVM and the entire team at Bryan Animal Clinic for the incredible care they gave our dog, Peanut. We were referred here after moving from Houston while attending Texas A&M, and from the very beginning, we knew we had found a special place. Over the years, Peanut received all his routine care here—his checkups, nail trims, vaccines—as well as more serious procedures. Through it all, Dr. Walker, DVM consistently provided thoughtful guidance and made us feel confident and at ease with every decision regarding his health. Even after graduating from Texas A&M and moving back to Houston, we continued making the trip to Bryan because we trusted no one else more with Peanut’s care. What truly sets Dr. Walker, DVM and her team apart, though, is their compassion. When the time came for Peanut to be laid to rest, Dr. Walker, DVM went above and beyond in a way we will never forget. Although it was supposed to be a half day, she stayed with us until closing, giving us all the time we needed. Her entire team was patient, kind, and incredibly comforting during one of the hardest moments of our lives. In Peanut’s final moments, Dr. Walker, DVM showed a level of empathy that meant everything to us. As she performed the final step, we saw her close her eyes, turn away, and cry. In that moment, it was clear that she cared deeply—not just as a veterinarian, but as someone who truly loved and respected the animals she treats. It brought us a sense of peace knowing that Peanut meant as much to her as he did to us. For five years, Bryan Animal Clinic gave Peanut not just medical care, but a place that felt like home. We are forever grateful to Dr. Diana Walker, DVM and her team for their compassion, dedication, and love. To anyone looking for a veterinary clinic—you will not find a better experience or more caring team. Thank you again for everything. — The Corona Family

It has taken a very long time to write this as this is probably one of the most painful things I have been through in my life second only to losing my dad. My kitty Otis had diabetes it was regulated with medication. We noticed he started peeing outside the box so we quickly brought him to you guys where you diagnosed him with a UTI and gave him meds. He seemed to do better for a few days and then got worse. So we called and brought him back to BAC they ran some tests based on the budget constraints we were on since having our other kitty in the BAC hospital for 10 days. The bloodwork came back and our beautiful kitty was very sick. They gave us some options but I wanted to know what his quality of life would be if we did the max treatment. The doctor was completely straight with and also very compassionate. My husband had brought Otis because I was working. We made the unbearable decision to let our baby go. It was going to take me 2 hours to get there with my two daughters (we love this clinic so much we don’t mind the drive). We needed to have the opportunity to say goodbye to Otis. The doctors and nurses waited for us to get there allowed us all the time we needed to say goodbye, explained the process to us completely so we wouldn’t be confused. It was the most compassionate thing I have experienced in a moment when our hearts were truly breaking. We loved Otis so much he was our family member who would wake us everyday with morning announcements. I am so grateful to BAC for all that they did for our family.

Initially, interactions with the staff were great. Most of the staff are nice and helpful. The biggest issue we had with this clinic was insurance and external prescription request. We switched to Bryan animal clinic because we had moved. This clinic wouldn’t fill a prescription through Chewy (which they have to right to do), it was just annoying and that’s a personal thing. As far as the pet insurance, they told me I had to pay every single time a claim was made to send the medical records It was about $20 a claim. In addition, when I tried to get the records released to me, I was told I would be charged for every page over 10 pages. Because of our "complications" with pet insurance, clients were being told to not get pet insurance. All in all, loved the staff but hated the way the clinic was ran. We switched to another clinic and haven’t had these issues indicating it appears to be this clinic in of itself. EDIT: After the practice responded, since there is not a way for me to reply to their comment, while they did eventually write a letter, it took pestering for awhile but nonetheless it was done and we appreciate it as I understand they have other clients. As far as the insurance, the other owner was explicitly told by a staff member that they have advised clients against insurance as we have been having many issues with ours. So, that was again blatantly said and it appears there are some conflicting understandings at this clinic. Also, we were told that it would be a fee every time for our medical records to be released to insurance. We actually actively avoided that by going through the portal because I was not willing to pay for each page over 10 pages. Again, we loved Dr. Sauer but there seems to be some disagreement on how the clinic is ran.