Armory Dog & Cat Hospital: Stampler Martin DVM

VERY CLEARLY listed via Google search AND on their website is "neutering". Called...sat through hold music...then clearly heard a pick-up but was ditched (hung up on). Called back...hold music again...girl answered and told me that they DO NOT perform that service "at this time" but I could go to their other location: IN BREWSTER!?!? Lunacy. They teach children how to build/change websites. Find one to do that for you. Professional business 101.

Very clean, polite, professional waiters. Food was well presented, large portions and exquisite salad, made with fine ingredients .I had the sausage and peppers the sausage was very sweet because of the fennel....they should have fried it a little longer but otherwise a great restaurant and family iwned business. Beautiful, calm, quiet aviance.

Terrific

I believe this is the second time I've posted this review. I don't know why the first one seems to have gotten lost, but I'll try again. I would hope that this hospital would be open to posting reviews that are honest and open, not just ones with pure flattery. As I stated in my previous review, I've waited several months before speaking. As many have stated before, the Armory is a place of caring doctors, but the waiting time is ridiculous. When I brought in my new pet to have her given a booster shot, I had been waiting over 2 hours before being called in. I was annoyed, irate and frustrated that people who came in AFTER me were being served first. I was told repeatedly at the front desk that they had emergencies, but I doubt that everyone seen before me was such. I admittedly was loud and rude with Marilyn at the front desk, and I am sorry she took the brunt of my anger. However, I thought it was rude for Dr B to come out of his office and yell, "I'm done!", and after I offered my hand to apologize he looked as if I had leprosy. After patronizing this hospital for over SEVEN years, you'd think he'd ask what's wrong, but I doubt he knows my name OR that of my previous pet who died months before. Not one person there inquired as to what happened to my beloved GIGI although she was a 7 year client of theirs as well as the fact that I brought her to the hospital the DAY she was put down. They did not have any availability and I was sent elsewhere. I didn't have a problem with that. Jessica at the front desk showed great compassion. This review is not to put down the Armory because I know the doctors do care for the animals under their charge, they are truly some of the best, but they have got to limit the waiting time, and being dismissive to clients who are giving their time and money. A big shout out goes out again to Jessica who works the front desk like a drill Sargent, but who has a big heart and tries her best to get clients in and out. I also want to extend my thanks to Hector who is always professional and kind. For the life of me, I dont understand why the Armory doesn't implement certain times just for quick visits, like a booster shot or nail trim. It could be the first thing in the morning or the last hour of the day. In any event, I am currently looking for a new place to take my new fur baby, so I'm open to any and all suggestions.