APC Veterinary

Very nice staff. Easy to get an appointment. Took my best friend that I've ever had to this veterinary hospital per my sister's recommendations as my lab Willie had stopped eating and was just not feeling well. The staff was great. The veterinary doctor was great and listened to all my concerns for willie. Doctor gave her recommendations and she kept him for the day, and he is doing much better today. I would recommend this veterinary over all the other vet hospitals. I

We love Dr.Scott! She is truly the best vet in BA. She’s the best with our crazy Niko boy

We’ve been using APC Veterinary care for almost 10 years. They have helped us keep our dogs happy and healthy. They love their patients! What makes them truly special is their kindness, and the compassion when helping us navigate the final months of our senior dogs, and the gentleness of helping us say goodbye to a dearly loved companion. I have had dogs, cats and other pets all my life; APC is a place I trust with my pets.

We had scheduled a visit to get our cat usda certified, so my exchange student could take her home to France. They said they didn’t get the records, even after I sent them twice. I sent them a third time and finally they got it. Only to come back with a reply of "the microchip must be done BEFORE the rabies vaccination, or we can’t certify the cat. Also, we have to have soap notes that state the location of the microchip. I explained that I had called the USDA AND NONE OF THAT WAS NEEDED. She said it was the only way they could do it, knowing that my host daughter leaves the country on the 20th of May. We called the USDA again. They again said those demands were entirely ridiculous and unnecessary. They also explained that those are not demands set forth by the USDA. We called many other vets, that the USDA gave us to call and at least 7 of them said those demands were ridiculous and unnecessary. One even said, "Why are they making it impossible to get the certification? That is crazy! None of those things matter." Needless to say we have an appointment with a much kinder and helpful vet…who abides by the USDA rules…not their own made up set of rules. Do not use this vet if don’t want the run around and definitely go ANYWHERE but here for USDA certification for a traveling pet.

Absolutely horrible experience. This clinic wasted our time, added unnecessary stress, and showed a shocking lack of professionalism and organization. We were trying to get an international health certificate for our pet, which is obviously time-sensitive, yet they failed to communicate basic requirements until the very last minute. Every time we thought we had provided everything they asked for, they suddenly came up with something else. We even sent documents they requested, only for them to later claim they "didn’t see them," which sounds more like disorganization than anything else. What made this even worse is that they continued demanding additional information they already knew we would not realistically be able to obtain before the appointment. Instead of helping or offering solutions, they tried to cancel the appointment altogether and acted completely indifferent to the stress they were causing. For a veterinary office that handles international travel paperwork, the lack of communication, preparation, and competence was honestly unbelievable. This process is stressful enough without having to deal with people who seem unorganized and unwilling to help. I would never trust this clinic again with anything time-sensitive, especially not international travel documents.

Clean, helpful, and affordable, they were willing to work with us to cut costs. Very kind and respectful people. They've earned a new long term customer in me today.

This was just a routine yearly visit but I appreciated the attitude of every employee I came into contact with. They'd had a long day, long week possibly, as it was a 5 pm Thursday appt., yet everyone was cheerful and accommodating. I almost forgot to inquire about a couple of my dogs' maintenance prescriptions and threw that at them at the end of the appointment and they just got us taken care of while smiling all the time. I realized I'd been rude to the tech by keeping focused on my phone (social anxiety/awkwardness) and then HE apologized to me for a wait time that was not even remarkable, imo. Dr Jones has a fabulous staff! (Ai used for Willow's pic.)