BluePearl Pet Hospital

I cannot say enough good things about Dr. Cleveland and the entire team at BluePearl Animal Hospital. I was so nervous going into this surgery. I know it’s "just" a knee surgery, but my Labrador is my baby — he goes to work with me, never leaves my side, and is truly part of my family. Handing him over was incredibly emotional. I had spoken to several other dog owners who had recently gone through the same procedure, and they were all shocked at how thorough, attentive, and next-level the care at BluePearl was compared to their experiences elsewhere. What meant the most to me was the overnight stay. Many places send dogs home the same day, but knowing he was still coming off anesthesia and being closely monitored gave me such peace of mind. And the nightly texts from the nurses?! Plus the sweet photos of my baby while he was recovering — it honestly meant everything to me. Dr. Cleveland was incredibly knowledgeable, patient, and reassuring, and the entire team treated my dog like he was their own. The communication, compassion, and professionalism were outstanding from start to finish. I will constantly be referring Dr. Cleveland and the BluePearl team to anyone who needs orthopedic care for their dog. I’m beyond grateful we trusted them with something so important.

We lost our sweet Fruitloop this week. With that being said, without the support and work from this incredible team, we wouldn’t have had the last couple days with her. Dr. Carrie Cavett, I hold the utmost love and respect for helping us throughout this terrible journey. She met us with empathy and love. She showed so much support through this process and guided us through the hardest parts of pet owning. She treated fruity like her own. We hold BluePearl Hospital close to our heart; we also want to acknowledge Nate…thank you for being with us at the end.

Very kind and friendly faces from the moment we walked in. From check in to the sweet voiced young girl that took our info and asked questions in the room (my Lucy loves the sweet voice!!), to the doctor and right through to check out. Everyone was gentle, kind and it made the appointment much more comfortable and safe. Thank you for caring for my sweet Lucy and her bad knee.

Our Bernese Mountain Dog Bruski was so well taken care of at BluePearl. We didn’t know what was causing his symptoms, and the team patiently and clearly explained the steps we could take to rule out "big scaries". Turns out, he had a small toy in his stomach and had to stay overnight for an endoscopy. The receptionists took our calls for updates with kindness and understanding. Bruski just got home and we can tell he was treated with so much love. We want to give a huge thank you to the nurse staff who played and cuddled with him, checking on him all night, our intake Vet Dr Souther and Dr Foley. Dr Souther had the most amazing bedside manner for concerned puppy parents, calming our nerves that very first night we came in. And discharge Vet Dr Sowy who helped Bruski through his procedure and explained it all to us. It’s a very difficult thing to have a sick puppy and not know what’s wrong, and this team made the experience less scary.

Once again, Blue Pearl has saved the day. My sweet boy was very sick and they handled him with love, kindness and patience. Each person I dealt with was compassionate and empathetic. You are treated like family from the minute to cross the threshold.

Unfortunately a nasty stomach bug ran through both of my cats and I went to Blue Pearl twice in one day. The staff at both visits were helpful, friendly, and supportive. They also encouraged me to call back with any concerns and when I did call back, they were able to advise on what to do next. My girls are feeling a lot better today. Thank you for all that you guys do!! I am so grateful for your help during a very stressful situation. Marissa, Nala, and Luna 🤍

Everyone we have interacted with during our (unfortunately) frequent visits to BluePearl Charlestown have been highly competent, professional, kind and supportive. Over the past few years, this team has saved our dog from two life-threatening and highly complex emergency situations that were very difficult to diagnose (including one extremely complicated and risky surgery). At every step, they have been highly responsive and kept us well informed of status, testing, treatment plans, options and changes to estimated costs. Unlike interactions with my own doctors, I have never felt rushed through appointments. The doctors sit with you and walk you through every decision and take time to answer all questions. While our dog was held there for several days, we knew she was in safe hands and being carefully monitored, and we were able to visit her any time, even overnight. We have been so incredibly impressed with this team and would highly recommend this hospital to any pet parent looking for expert medical care.