Valor Veterinary Emergency Hospital

My Oakley was given the best care possible. The staff was very nice. Didn't judge my dog for being a Rottweiler at all. They were nurturing and let us be witj her as much and as comfortable as possible. They had at least 5 different canned soda in a refrigerator in lobby along with a few nutritional bars as well. I couldn't be more pleased with the experience.

Unfortunately, I had to come to this emergency vet this morning. My sweet girl, Dixie, gave me a scare. I’m sooo glad this place is available. The staff and doctor are extremely caring. I was there less than 2 hours but would have spent longer, if needed, of course. Very pleased with their services. Luckily, all it was, was an ear infection.

I had to bring our dog in late at night when she suddenly became very sick. The staff was outstanding. From the moment I walked in, it was clear they were genuinely concerned and truly cared about her. Everyone was compassionate, professional, and incredibly accommodating. They took their jobs seriously and did everything possible for our girl. Unfortunately, she didn’t make it, something I sadly expected when I carried her through the door. Even in that moment, the team showed real empathy and handled her with dignity and respect. They even made prints of her paws and nose and cut locks of her hair for my three kids who were out of town. The pricing was fair, not cheap, but reasonable for the emergency care she received. I hope I never have to come back, but if I ever do, this clinic will be my first and only choice.

I recently had to cross my baby over the rainbow bridge and the staff here were more than wonderful. From making the call to arriving at the facility to helping me bring her in and giving me all the time I needed to sit with her, talk to her and just love on her. In a heartbreaking situation, this is the type of support you need. I'm almost certain that everyone there has to be an animal lover. I've never written a review for any place but the way they treated me and Momma D. really touched my heart. They even sent a sympathy card with a beautiful message and her paw prints and name printed on the back. Thank you again for handling me and my baby with so much love and care.

We live in Dallas, but our puppy ran away while we were visiting our in-laws in Ruston. When we captured her 4 days later, she had a major laceration on her leg. The vet techs and doctors at Valor Veterinary Emergency Hospital were incredible, and we are so thankful for their support and services! The techs were available to answer questions anytime I called for updates, their billing and financial services were clear and understandable, the doctor (Dr. Monceaux) gave us options for treatment and clearly had expertise, and they sent photos periodically while our puppy stayed behind for observation! Thank you for helping get our girl back home safe!

I truly can’t say enough about the compassion and care shown by this team. They made one of the hardest decisions of my life as peaceful and comforting as it could possibly be. We had to say goodbye to my "first baby," Max, and they gave us all the time we needed to be with him before he crossed the rainbow bridge. Their kindness and patience never once felt rushed—they created a space where we could just focus on loving him in his final moments. Unfortunately, my five-year-old daughter had to be present, as I didn’t have anyone to come get her. Dr. Wilkes went above and beyond in a way I will never forget. She was incredibly gentle and patient, even letting my daughter listen to her own heartbeat with a stethoscope after she didn’t understand why she couldn’t hear Max’s while he was "sleeping." In the middle of my own heartbreak, she helped me navigate that moment as a parent, and that meant more to me than I can put into words. While it was one of the worst nights of my life, their compassion made it just a little more bearable. I will always be grateful for the dignity, empathy, and care they showed both my family and my sweet boy.

Words can not fully express just how thankful I am for Valor ER. We took our 10 year old baby Margeaux at 4:30 am after noticing she was definitely not acting right and had some bloody diarrhea. They took her back for triage and we met with Dr. Trachtenberg who was very clear on her labs and what he thought was going on. We get home and think everything is ok and then our 15 year old Beaux has even worse symptoms. Blood is everywhere and we are in a panic. We call and say we're headed back up there. This time we met with Dr. Monceaux who evaluates Beaux. They're both diagnosed with gastroenteritis and pancreatitis. From the moment we stepped in the door, every single person we met was so nice and comforting. They explained EVERYTHING and nothing was done without our approval and without us knowing the price. What makes them standout is the heart they have for our babies. They love them like it's their own. They go the extra mile with calling twice a day for updates, texts with financial updates, and pictures 3 times a day. As a pet parent, that peace of mind is PRICELESS. I have never experienced such love and compassion for my kiddos. One of the girls even called after they had been discharged to check on them. I am blown away by their facility and staff who put this scared Mama and Daddy at ease from having to be away from them. Huge shoutout to BEYONCA, BRYANNA, TOPANGA, AND DEMI (just to name a few). You ladies have a gift and a heart for what you do and we can never say thank you enough. We will NEVER take them anywhere else in an emergency. Thank you for taking such good care of our babies and getting them back to good health and home where they belong.