Arlington Heights Veterinary Hospital - North

This place has always been good to me and my pets. I always try to see Doctor Dale, since he has seen my cats for over 15 years. However all of the staff are lovely, quick to answer questions, and really care about the animals.

My girl has never hurt anyone, even defensively, but she’s been muzzled at most vet visits because she’s terrified and she wails. I hadn’t been offered any alternatives at other vets, and had never been given the option to stay in the room during vaccinations. I’ve worked with animals professionally, and I know it doesn’t mean much when a pet parent says "she doesn’t need muzzled." Nobody wants their baby in a muzzle, even when they may need it briefly. But the vet tech advocated for my doggo (tears) and said he just didn’t think she was a muzzle dog. Dr. Dale then presented the "Chill Protocol" to me and I wanted to hug his neck. We went home with some calming medication, came back the next morning, and Snuggie Bear had the best visit of her life! She was poked and prodded and still walked away with a wagging tail and 3 new friends. Now she’s snoozing on her pillow. This has never happened. She’s never NOT spent hours hyperventilating and shaking after the vet. It’s always a pretty anxious time for both of us, so this was a turning point. I am SO grateful for Blaine, Dr. Dale, and the whole crew here. Thank you for taking care of my pup, and for accommodating me as well. Best Vet Award.

We've gone to them twice now, and they have been great both times. Very friendly, easy to get in for an appointment, and a huge help with two of our cats. The third one has yet to go there, but he'll get there soon for his yearly checkup. We recently moved here, and had heard horror stories about the lack of vet availability. That was not the case here, and we've had great luck setting appointments. Highly recommend them! The pictures are of our boys Yoda (orange) and Waffle (tabby). Yoda is very scared of vets, but they treated him very kindly. Waffle is braver, and the vet, Bob Miller, was incredibly gentle with him.

I brought my great dane here to get a mass removal surgery done on his eye and they took great care of him!! Everyone I encountered at the office was very friendly and knowledgeable. They even worked with me on ways to bring the price of his surgery down a bit since he’s such a big guy, which I really appreciated! I would definitely recommend bringing your pets to their clinic!

Everyone from those who answered the phone, the front desk, and the vet, especially Dr Dale all were friendly, calm, compassionate, and took the time to explain in great detail. The wait for appointments was a short time, even squeezed us in on a full day. I truly appreciate all they do for our furry friends and family. My favorite cat will be missed. Thank you.

And they don’t answer the phone. This location was pretty good before the fire and plandemic. Now nothing special. I only go here bc it’s a convenient location for me and I’m too lazy to find a new vet.

I had had good experiences at this vet up until recently—the front desk staff is wonderful. My dog doesn't do well with other dogs and the clinic was very accommodating. I took my dog in for a dental consultation. The vet told me I needed to be more responsible after not explicitly informing her about a minor round of antibiotics my dog had received over a year ago. To my understanding, it is her job to read the contents of the file before speaking with me. After being extremely overcharged for my dogs teeth to be cleaned, I waited in one of the patient rooms. As you can hear everything happening in the main exam room, I heard a dog snarl and a woman scolding him as she yanked him out of a kennel. She continued to be impatient, scold, and drag my dog to me. It was my fault for not telling them he was reactive to being in a kennel (he hadn't been before that day). She apparently tried to pull him out, he would put himself back into the kennel, then the process repeated. Which is what I heard happening in the waiting room. Ever since our visit, my dog, who has always been a very confident herding dog, is terrified of sudden noises and yanking too hard on the leash. He will hardly go outside our home. We will have to spend months to years re-training him to be more confident and overcome this fear. This is absolutely unacceptable. Not only does your clinic charge outrageous prices, but your most skilled medical professionals do not understand the first thing about interacting with animals.