Oxmoor Animal Clinic

My employer and I took her older beagle to the vet today because he had a cough. Even though she (didn’t the doctor NEVER introduced herself) did treat the cough and ear infection but she really only discussed his weight. The dog never gets out of his crate except to go use the bathroom and eat and that is outside. However the owner has another dog who is the ALPHA!! He had a small mass that she didn’t discuss or his thyroid!! Only about his weight. Basically said it was up to the dog if he stayed in a crate 23 hours a day

I genuinely hate this place after the experience I had. The level of rudeness and disrespect from your staff was shocking and completely unprofessional. From the moment I walked in, the attitude was cold, dismissive, and condescending. I was talked to as if my concerns didn’t matter, and instead of compassion for my dog, I was met with impatience and hostility. No pet owner deserves to feel belittled or uncomfortable while trying to get care for their animal. This was not just "bad customer service." It felt intentional and unnecessary. When people bring their pets in, they are already stressed and worried. The last thing they should deal with is rude behavior and being treated like an inconvenience. I will not be returning, and I would never recommend this clinic to anyone.

Dr Claytor and staff are wonderful compassionate professionals. Taken excellent care of my fur children. Prices very reasonable and they do not push to make you do anything you are not wanting to do. I live an hour away now and I would drive across country if needed to have my pet taken care of here.

We have used Oxmoor Animal Clinic and Dr Claytor for over 25 years through two cats, one bunny and four dogs. She has diagnosed, accurately, a major allergy in one dog (chicken) and cleaned the teeth of another who had really bad breath plus given care to all of our pets along the way. She loves animals! Dr. Claytor and her team are good at what they do and so caring that I would trust them with any animal we have. The staff is great. Bebe and Moose are lucky to have the people at Oxmoor Animal Clinic!

Please reconsider boarding here… over 12 hours overnight not let outside and kept in small cages; very little attention given. A friend mentioned a guy working there who felt very cold towards their dog when bringing him out, almost as if annoyed to deal with him; I hope they become a bit more compassionate there.

I would recommend Dr. Claytor and her team to care for any pets of my closest friends and family. Dr. Claytor cared for our dog Scout throughout the entirety of his life. She helped our family with routine annual checkups, recover from injuries, refer us to surgical specialists when needed, effectively manage and prolong our days with Scout and lastly provided compassionate end of life care as if he were their own. We will always be grateful to Dr. Claytor and her team of technicians and administrative staff.

Brought my cat here for urinary issues and refusing food/losing weight. They did a urinalysis and told me everything was fine. The vet I spoke to was (in my opinion) unnecessarily harsh about my cat's low weight, so a few weeks later I took my cat to another Homewood vet who took the extra time to call Oxmoor for her previous urinalysis results. Turns out, she had blood in her urine that Oxmoor chose to ignore. After further tests, my cat is in late-stage kidney failure. Please advocate for your pets if you choose to bring them here. Don't be afraid to ask to see their results yourself, and I recommend getting a second opinion.