Berkeley Dog & Cat Hospital

Berkeley Dog and Cat is a wonderful veterinarian hospital. I have been coming here for over 20 years after taking my dog to numerous other vets to find out what was wrong. They figured out her health problem right away and she went on to live a long happy life. Now I take my cat there. The vets are top notch and the front office staff are kind and welcoming.

My cat had an emergency laceration and I was glad I chose these guys. Friendly and professional staff. The vet I spoke with ensured I was informed of the treatment plan after she assessed my cat. Crystal clear billing and no extra services/procedures pushed on me (which I didn’t expect from this clinic, but im always wary of anything pet health services related). Really appreciated this team for taking care of my cat and getting me the answers I needed.

Brought my cat in because of a high fever. They kept her over night doing $4500 worth of tests and she got discharged the following day without knowing the cause. My cat was still acting weird. Within an hour of getting home, when going to take her temperature, we realized she had a ruptured anal grand. It’s unclear how after taking her temperature every 2 hours they did not notice it. They seem very understaffed and were taking care of a lot of pets at once. It's unfortunate that my cat had to go through the additional stress of all the tests and that it was so expensive. $4500 for a ruptured anal gland that got cured later by hot compress is crazy. We brought her to another clinic the following day and they said it was a large rupture. Front desk and staff was kind, but they seem too understaffed to give pets adequate care.

I brought my dog to this pet hospital after I found her lethargic, almost unresponsive, and stiff last Sunday late evening. I’m very thankful for the care she received. From the moment we arrived, the team responded quickly and took care of her right away. It reminded me of a real emergency hospital for people with how they triage patients. The staff are highly skilled, well-trained, and very professional. My dog had to be admitted, and what I really appreciated most was their promptness & communication. They told me they would call at a certain time to give an update, and they did. The doctors and staff were kind, professional, and clearly experienced in handling emergencies. They explained the treatment and made sure I understood what was happening. Thanks to their prompt care and attention, our baby girl, Akachan, has fully recovered now.

We came home to find our small dog had eaten our bathroom trash this evening. We called this hospital to see if they recommended coming in - they did, said we needed to induce vomiting in the next couple hours. We brought our dog in 15 min after talking with them. The two folks at the front desk were absolutely delightful! We were pretty quickly roomed and triaged. Unfortunately I think they may have forgotten about us after saying "I’ll be right back", because after waiting another hour nobody came by. We asked the front desk for assistance twice and were told that team left and they couldn’t tell us when we’d be seen. At this point we were outside the window where the treatment would be effective. So we left with no services rendered. Would not come here in a time sensitive emergency. I’m mostly upset because they ate up all the time that was available to get the treatment, and now I’m at home hoping my dog is okay. Also, there was nobody else in the waiting room when we arrived so I honestly didn’t anticipate this.

We are so incredibly grateful to the entire team at this hospital for the care they gave our 4-year-old cat, Porkchop, when he needed emergency services. From the moment we arrived, everyone was kind, compassionate, and genuinely supportive during what was a very stressful time for us. They took the time to answer every question we had whenever concerns came up, and their updates were efficient and reassuring. We especially appreciated how they communicated—straightforward and matter-of-fact about his progress and what it meant, without causing unnecessary worry. It made a difficult situation much easier to navigate. We’re happy to say that Porkchop is now back home and doing well. The home care instructions they provided were clear and concise, which gave us confidence as we transitioned him back home and continued his recovery. My husband and I truly appreciate everything they did for Porkchop. Every single person we interacted with was absolutely lovely and took such good care of him. We felt confident he was in the best hands possible. Thank you all for your professionalism, empathy, and dedication. We couldn’t be more thankful.

Words can hardly capture how grateful we are to have found this vet clinic! Dr. Shimura saved our cat's life by performing an emergency surgery — she is an excellent surgeon and a compassionate doctor. She even checked up on our cat on her days off to ensure he was healing properly. Dr. Kassie gave the initial x-ray and ultrasound and was equally kind and professional. They both laid out all the options for us and helped us arrive at the best care plan for our cat. The whole staff was so supportive and accommodating throughout the multi-day process, and every employee we interacted with was willing to help how they could. The front desk kept us entertained with heartfelt conversation whenever we had to wait. A visit to the vet is rarely fun for people or pets, but Berkeley Dog & Cat made the process as seamless as possible. This is top-of-the-line care and we are so appreciative of this staff for their compassion!