Sandstone Animal Hospital
Sandstone Animal Hospital in Berea stands out for its dedicated care and friendly staff, ensuring a pleasant experience for both pets and owners. The clinic is well-organized, with separate areas for cats and dogs, reflecting a thoughtful approach to animal comfort. Visitors appreciate the clean and welcoming environment, along with the efficient service provided by the veterinary team.
The hospital is praised for its compassionate care, particularly in sensitive situations, and the staff's ability to address concerns thoroughly. However, there have been isolated reports of communication issues and customer service challenges, suggesting room for improvement in certain areas. Overall, Sandstone Animal Hospital is a reliable choice for pet owners seeking quality veterinary care.
Features and services of Sandstone Animal Hospital
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Appointment required
- Appointments recommended
- Paid parking lot
Sandstone Animal Hospital is in position 2 out of 2 in Cat Veterinarians in Berea
Customer Reviews
Sandstone Animal Hospital has a rating of 4.6 out of 5 based on over 198 reviews on Google
Our first time at Sandstone was a very pleasant experience. The staff was so genuinely loving towards my dog, and I felt communication was clear and thorough. I feel like we’re in great hands here.
Staff is friendly & helpful. Office cat is delightful. Team is efficient & provided a wonderful welcome bag for our newest little nugget. It is so nice to have the cat rooms and area seperate from the dog roms & space. We have been going for years and will continue in the future.
Dr. Smith and her staff all are fantastic. My Lido had been going to Sandstone and unfortunately fell very ill. They always got me in quickly as symptoms progressed and when the time came to let him go, Dr. Smith and her staff helped my boy cross over peacefully and were very compassionate towards me. My cat Dalila is a current patient and I have a new puppy that will also make Sandstone her home for all her veterinary care.
This was my first time at the clinic. It’s very nice in the office and checkup rooms and very clean. There is good parking as well. The front desk, techs and vet were all super helpful and listened to my concerns.
Poor communication & terrible customer service. The office manager is not doing them any service at all by arguing with customers they overcharge for services not rendered in the "package" you didn’t know you paid for! Skip this vet! Save yourself the hassle. Pic so this NEGATIVE review gets noticed!
Everyone at Sandstone is so caring and listen to all my concerns. They are exceptional when it comes to my two special needs dogs. I've been to a few Vets for my boys, and Sandstone is the best.
Very happy with our experience here. They clearly love animals and respect them. The staff is wonderful and the vet is personable. I'm thrilled this is the office we chose for our furry family members.
Information about Sandstone Animal Hospital
Address
Sandstone Animal Hospital is located at 1061 W Bagley Rd, Berea, OH 44017, United States
Phone
The phone number of Sandstone Animal Hospital is +1 440-234-6336
Website
The website of Sandstone Animal Hospital is: sandstoneanimalhospital.com
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–17:00
Thursday: 08:00–18:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
Popular Times
Contact Sandstone Animal Hospital
Similar alternatives near Sandstone Animal Hospital
Is this your business? Update its details or request its removal.