PetVax Complete Care Centers - Bartlett

We needed to get our pups vaccinated urgently, and PetVax came in clutch! Incredibly kind and welcoming staff, very professional, knowledgeable and super efficient! We were in and out in less than 40 mins. Thank you to everyone at the Bartlett office! We will be back for sure!!

Heartless rude,anddiscrimination- I went in for a walk in for my dog this morning, she has been hacking and coughing for almost 2 weeks now only every now and then. Last night seemed a little more than before so I thought I should get her checked out to make sure it's not something serious. I couldn't get anyone to answer the phone so I went in and Heather at the front desk was very rude and disrespectful from the first words out of her mouth. She said they weren't accepting any more walk ins because they were fully scheduled for the day. So I replied full already after only open for an hour? Should I be concerned until an appointment could be made just in case it could be a heart issue from the research I've done about it this morning? Heather replied my dog isn't important to me because I haven't already brought her in before now, thank you have a good day with a sarcastic attitude and a smile. Then the next customer that came in behind me went to the other lady in front for a walk in he was told it would be a 2 hour wait for a walk in after I was turned away. Discrimination. Keep in mind my dog has only went to this location for everything she has ever needed for over 6 years and this is how I was treated.

I was able to get an appointment for my cat within 15 minutes of my call. As soon as we arrived we were directed to an exam room. We did not have to wait long at all. The entirety of the staff was friendly and accommodating. We are waiting for lab results today to determine the proper course of treatment. It was a top notch experience.

Incredibly professional AND friendly staff. Fast service & easy online booking. I’ll absolutely be bringing my fur babies here from now on for their annual exams & vaccines!

Wonderful service and help whenever we go!! We have a reactive pup, and they're very understanding and accommodating when we bring him in 🙂

My kitty had a UTI and my regular vet did not have anyone on staff. They were able to get her in quickly. Very grateful to them as she is feeling so much better.

My cat was calm with Dr. Foggo. He is amazing and found the root cause for cat's health issues.The staff is great. They're friendly and the facility is so clean. I'll be returning there.