Mt. Vernon Veterinary Hospital

My mother was denied a pet visit for her cat (that had been there before) because I wrote a bad review. When I asked what was the review they said because they didn't let me keep my appointment because I was late. I was held up in traffic a crash on Mt Vernon and when I saw I'd be a few minutes late I called them they didn't answer, when I got there 10 minutes late they informed me the doctor couldn't see my pet and kept my deposit, didn't even try to reschedule me. Nothing. So I wrote a review so other people would be informed of their practices. They took that out on my 87 year old mother who had been going there for 50 years. I don't regret informing the public.

I found Mt. Vernon Veterinary Hospital when my Bernese mountain dog got very sick, Dr. Shane Reno was helping to save him, but we couldn't, the disease was progressing too aggressively. Many years have passed since the day my puppy passed away. All my other pets and one foster kitten were getting check-ups and care in Dr. Reno’s hospital. He was always caring and took the time to answer all the questions and concerns I had about my pets. * photos of Arya 🤗

We asked for an appointment for hurt dog, waited 3 days, was 9 minutes late for appointment and called to let them know I'm in traffic it was backed up left message when I got there I was told he doesn't wait and that my deposit of $90 was gone. Didn't offer another appointment. So it cost us $10 for every minute we were stuck in traffic late. Wow

Friendliest staff around!! 5-22 Update: Had to put down my cat Chilly. 😞 I was not able to stay in the room but my roommate did and she said Dr Reno just loved on him the entire time. He i.s a vet that cares about his patients 11-24 Update: we had a stray kitten come and adopt us, Dr. Reno did her spay. Awesome job 👌!!! A week later she was so sick I thought she had parvo so I brought her in, doctor Reno had no clue what was wrong with her had to believe her there and performed several tests. Come Friday we still didn't know what was wrong with her so he said leave her over the weekend, this man came in twice a day Saturday and Sunday to check on my kitten to make sure she was doing okay. I want to apologize to Dr Reno's wife right now because he made my kitten his Pet Project!!! She's been there for 5 days now I got to go in for a visitation thank you for that Dr Reno she is looking awesome and I'm hoping to bring her home within the next couple of days!! My roommate and myself will always bring any animals that we have to Dr Reno he is the best in Bakersfield!!! And yes we bring our dog there too.. 😆 Just not as often. Kitties get SICK Often. 😫

took my pup for shots and he came out bleeding a little to much for just a single shot…. i’ll never return to this spot they should have PROFESSIONALS with EXPERIENCE do the shots not newbies

I have brought my cat here multiple times for different reasons (deworming, sinus infection, torn nail) and have always had a great experience. If you walk in, it always takes about an hour which I do not mind waiting while looking at all the other cute pets! Dr. Shane Reno is very empathetic, explains everything to you step by step. Everything is pretty affordable, especially compared to the hospitals that are opened on the weekend. I can always trust that my cat is taken care of here, and she has always healed nicely after any reason I've taken here for. Highly recommend!!!

What a wonderful place to have my family of pets cared for. Very affordable, kind thoughtful staff. I am a Doodle Dog breeder and took my our 5 Doodle puppies for check up and shots. One of the staff said to me "we are old school Veterinarian" , I said that's what I like "Old School good service". I highly recommend for any one who wants the best care for their pet. The very best pet care from professional caring staff. 🐕😻