VEG ER for Pets

We recently found ourselves in need of emergency vet services in the middle of the night with an out of the ordinary stalled labor & delivery of our one of our expectant females in our breeding program. The entire staff was friendly & professional throughout our entire time & care at VEG, Asheville. Drs Bentley & E were great to work with! They acknowledged that I was veteran breeder, and understood this was not my first rodeo. Nick, Amy, & Kristy rounded out the entire team that came alongside me and my dog to assist in the best possible outcome for her care & her pups during our time at VEG. One of the MOST important aspects of VEG is that you are allowed to stay with your pet during their care. For a breeder this was the up most importance, for me to keep my eyes on my dog and how she was or was not progressing during her labor and that I was still able to whelp her pups myself. Great clinic & staff! Highly recommend! -Trish, Antler Creek Siberians

Loving, caring. Best emergency vet experience I’ve had. The open room where you can see and understand what’s going on made it less traumatic for me. When another animal was placed ahead of us in line it was very obvious why. I wasn’t sitting in a small room by myself wondering what the hold up was. The staff were amazing on a personal and professional level. I took a pain to make sure that not only was my pet comfortable but so was I. When my dad had to stay overnight and I could not be able to leave, they had a private room with Bad in it where my pet and I could stay the night. When I left and paid the bill, I joked that this was the most expensive hotel room I never had. Emergency veterinary medicine is not inexpensive but I definitely got what I paid for. My golden doodle Archie is doing great now.

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ We are BLOWN AWAY by this amazing crew 🤩 From the time we made the first phone call in absolute distress about our sweet Gwen, to the time we left, making cremation plans, everybody met us with calm compassion, healthy urgency, and ultimately genuine sympathy. When we arrived, we were not treated any less because our beloved pet was a gerbil … a literal rodent… Triage announced "let’s get eyes on this baby", and updated my 11 year olds and me every second. We were guided to a comfy sitting area, where my kiddos and I were comforted and offered water. A sweet staff member went over options, from burial, cremation, or other personal ideas. Never once were we rushed or shushed, even though there were at least 3 other animals in their emergency care. We felt like the only patients there, and I cannot recommend them enough. 🥰

I came in at 5 am with my puppy worried about her digestive health. VEG treated BoBerry like their own and did everything in their power to make her comfortable during tests and reassuring me the whole time. I left with a very detailed list of how to give her medications and when my puppy wouldn’t take the powered medicine. They personally ordered and picked up the liquid version so BoBerry could get the care she needed. As a first time pet owner, I am so grateful for VEG giving BoBerry the best care and myself peace of mind.

We will continue to come back to this establishment. Our cat was extremely constipated and dehydrated so we're took her in for a visit at 12am at night. The staff was extremely knowledgeable, considerate, kind and respectful. We were able to be with our cat Izzy for the whole process which we loved and never get even at our regulator vet. We would keep coming back for the excellent service even if it was more expensive because the service and knowledge of the staff is completely worth any amount of money to take care of our pet. Thank you so much Dr. Novak and the vet nurse Sidney!

My dog had an allergic reaction to something and her muzzle swelled up, I wasn’t sure if it had something to do with her current tx she is undergoing for heart worms so I was scared and it was after hours for our vet, so it landed me to VEG. But the care and compassion exceeded my expectations. They really do care about your pet. I did feel things are a bit more expensive than my vet but realize it’s an emergency vet and I’m grateful they were open. I do not feel they just want your money but rather they really care about your pet and want to make sure they can do all they can to treat your pet without overlooking something. I’d give them 100 stars. All the staff was amazing, they all truly care about your pet. I don’t remember all the staffs name, I only know my dog Sadie seen Dr. Joyce Ho

When our dog suddenly developed vomiting, diarrhea, and uncontrollable trembling, we knew we needed help fast. We brought her to VEG ER for Pets in South Asheville, and the care we received was exceptional from the moment we walked through the door. We were greeted by Dr. Bentley, who was immediately compassionate, reassuring, and attentive. The team had literally just finished a surgery, yet they seamlessly pivoted to caring for our dog. Over the next ninety minutes they performed a thorough examination and bloodwork, helping us rule out many of the more serious possibilities. While we didn't leave with a definitive answer for what caused her illness, we left knowing what it wasn't, and that knowledge brought tremendous peace of mind. One of the things that impressed me most about VEG was their approach to patient and family care. I never had to leave my dog's side. Their facility is designed so pet owners can remain in the treatment area with their pets whenever possible. Being able to comfort and reassure my dog throughout the process made a world of difference, especially since she is not a fan of veterinary visits. Every member of the team took time to connect with both my dog and me. Even though the hospital was busy, they never made us feel rushed or overlooked. They carefully explained every step of the process, discussed treatment options, reviewed costs before moving forward, and made sure I understood exactly what was happening. There were no surprises, no pressure, and no sticker shock, just honest, transparent communication. I was also impressed that they perform their laboratory testing in-house. We had bloodwork results back quickly, which helped move the diagnostic process along efficiently. They also ensured that all records and findings were sent directly to our primary veterinarian for follow-up care. The entire team at VEG South Asheville is top-notch. Their professionalism, compassion, communication, and commitment to both pets and their people are second to none. If I ever need emergency veterinary care again, they will be my first call. And most importantly, my girl is doing very well this morning and resting comfortably at home. Thank you, Dr. Bentley and the entire VEG team, for taking such wonderful care of her and of us.