Arcadia Animal Hospital

I understand veterinary diagnostics can be expensive, and I appreciate that the staff was polite. However, I felt the visit was handled in a very procedural, unnecessarily urgent manner. My dog was clinically stable — eating well, energetic, no fever, no discharge, and acting completely normal aside from abdominal enlargement. Despite this, the situation was presented in a way that felt much more alarming than it actually appeared to be, which pushed me toward agreeing to multiple expensive imaging procedures. I was told over the phone that the visit would be much less expensive, but the final bill was over $500, largely due to a nearly $300 STAT radiograph charge, even though the case did not appear truly emergent. In the end, no pregnancy, inflammation, or definitive diagnosis was found. I left feeling that the urgency and testing recommendations were not communicated in a balanced or transparent way. I will likely seek care elsewhere in the future. Won’t be back anymore. My dog was clinically stable, active, eating normally, and showed no emergency symptoms. Despite this, the doctor repeatedly used alarming language including references to possible death in order to pressure me into expensive STAT imaging and additional procedures. The communication felt fear-based rather than medically balanced.

Truly amazing people that work here. Took in my dog months ago for a walking issue. Dr. Sanfilippo was extremely kind and knowledgeable. After some testing, was able to diagnose and treat, but unfortunately there was an unexpected terminal diagnosis that was caught which was unrelated to the initial concern. I am grateful she was able to make this diagnosis so my family could have closure and spend more quality time with him. We had to euthanize him months later and Dr. Sanfilippo happened to be the doctor that day as well. I am so grateful to her and her team. So compassionate and sympathetic. Later, I received a card with handwritten notes from the team. Above and beyond! Nataly at the front desk was always smiling and cheerful. All of the staff were amazing and I apologize that I cannot remember their names. I appreciate you all and for all that you do.

Arcadia Animal Hospital is amazing! The staff in particular are very welcoming, and helpful. They were very gentle with my baby boy, Bernard James. Shoutout to Elizabeth & Dr. Sanfilippo for being incredible at their jobs. I've been coming to this Vet for years, and will continue bringing my baby here.

This place is just what Ghost needs. The staff was very welcoming, asked the right questions and came up with a plan for his seizures. Even though it was tough to hear some things about his health I appreciated the level of care and expertise they offer.

Arcadia Animal Hospital is the first vet clinic I've taken my pets to since moving to California. The facilities, diagnostic capabilities, and attention to detail is immaculate. The quality of medicine that is being provided is top tier. I have a very fearful pitty, and everyone went above and beyond to make her visit positive. Our technician and doctor (Francis and Dr. Sanfilippo) were both so patient and kind, and I could tell they genuinely wanted the best for my girl. Even though their prices may be a bit higher than other places, for the amount of love and quality of medicine we received, I won't be taking my girl anywhere else.

Took my Frenchie Minnie to Arcadia Animal Hospital for some skin allergies. Dr. Sanfilippo took a look at her, prescribed the best medication for her and a week later it has resolved. Recommend this place and thank you to the staff as well very nice.

Such disappointing experiences under the new ownership. The old owner, Dr. Glover, and her staff were amazing, and had us coming back for years. The new management and staff are quite unfriendly and the new waiting room is so sterile and unwelcoming. The front desk staff don't talk to you and you are left sitting there forever, even if you have an appointment. Not to mention that they don't seem to realize that you can hear them talking about you and your pet when you're sitting in the exam room. We were excited to come back under the new ownership, but after the past few appointments, we're sad to say that we may not come back.