North Heights Veterinary Clinic

This was my first visit with Hansel and Gretel and everything went well for their first vet checkup, the staff that I have dealt with the last 5 years have all been very caring and compassionate, my last 2 visits were for a cremation of my Furgie and the euthanasia of my Morgana so this visit was a good one. I’ll definitely keep coming back.

I have been taking my Frenchie and my Pit Bull to North Heights for over a year and have always had positive experiences. Today was fantastic. I brought my anxious Pit, Indy, in for her wellness exam and vaccines. She is very anxious, especially around men, and tends to lash out. Today, we had a male vet, Dr. Krueger. Although my dog was initially terrified, Jade the vet tech helped hold Indy and keep her calm while Dr. Krueger gently and thoughtfully took care of her. He reordered the exam to check her ears and face last, and by that time she was fully calm and comfortable. He was also very thorough in his explanations and the overall consultation. Indy and I are very grateful for such a smooth and conscientious visit. Thank you Jade and Dr. Krueger.

My husband and I have been taking our animals here for over 40 years and would never consider going anywhere else! The genuine caring and compassion of all team members is felt as soon as walk in the door or speak with them on the phone. Their commitment to the wellbeing of animals is everything we could hope for in a vet clinic and we are grateful to have them!

It has taken time for me to be able write this review. This team made every effort to make sure my fancy mouse was cared for. Finding care for her as an exotic pet was incredibly difficult and I was desperate by the time I found north heights vet. It’s started as a simple infection and progressed so quick I didn’t know how to help. Their team was there every step of the way. Providing care for Marki Mouse but also helping me as well. They always fit her in when needed, last minute or not and made sure her pain was manageable. When it came time to put her down they were incredibly patient and empathetic. They even sent me a card after her passing that each team member signed. Thank you for everything.

As a customer of 10 years. At one time I was very pleased but customer treatment has declined. Requesting Unnecessary visits for simple prescription refills Recently my dog died 3 days after an annual checkup for $600 regrettably the lab work results were never communicated and was told she was in good health. I think the desk staff is overworked leading to mistakes, poor assumptions and lack of understanding. There are some outstanding vets but also some that should be avoided. Essentially very inconsistent and I will not be returning

Literally killed my guinea pig, by providing no assistance after a procedure. Brought her in as her tooth was overgrown. vet there was so sure she could get this done. did advise she might not make it being put under. SHE DID make it by the way. was able to bring her home. they let me know to call them if she didnt seem to be eating or having issues. I called 5 times the day after they ground down her tooth. EVERYTIME they brushed me off saying no she was fine and just keep doing what I'm doing. She died in my arms the day after she just had a procedure done and I got 0 assistance the day after despite me having concerns. would NEVER recommend them for small pets to anyone. I spent over $700 for everything included in that procedure for them to NOT at all care the following day when she was showing warning signs and kept saying it was fine for her to pass that same evening

North Heights is top notch- best in the valley! The compassion they show every animal and their owner is unmatched. I wouldn't take my beloved pet anywhere else. I trust them, and consider them like family.