VCA East Bay Veterinary Emergency

I want to say Thank you so much to the staff here at this veterinary, They took care of my Furbaby Felony Rose like she was one of their own. My heart was broken when I seen my babies neck so infected I thought honestly she was Gona pass away it was so bad. But the care and love they gave my baby girl was a blessing it’s been a couple weeks now since she was seen. And she’s just about healed all the way. Felony and I say a huge Thank you from our hearts.

We are so grateful to VCA East Bay Veterinary Emergency on Sunset for the incredible care they gave our dog, Frannie, during a very stressful time. The entire staff from the front desk to the back were kind, attentive, and compassionate, and they made us feel supported every step of the way. Dr. Lenz and Dr. Wong took the time to explain everything clearly and thoughtfully, and Angel, our vet tech, was especially gentle and caring with Frannie. We never felt rushed or pressured. The team focused on what Frannie truly needed without any upselling. Seeing how much better Frannie felt when we picked her up the next day meant everything to us. We felt confident that she was in excellent hands and are deeply thankful to the whole team. Highly recommend.

We recently had to take our dog Mimi here due to an unexpected illness. Unfortunately, she had to be put down. The doctor and staff were so sympathetic and caring. They gave us all the time we needed with her. A few days later we received a sympathy card in the mail with her footprints and a sweet note. Truly touched our hearts during a very difficult time. Thank you for your wonderful team.

Brought my dog in for a rattlesnake bite. Staff was extremely helpful and saw us right away despite people in the waiting room. The handled the situation well and professionally. Were very clear and polite about instructions and procedures, even lowered the price of the procedure a bit. Great people.

I want to thank and Staff and Doctor who took care of our Pug Brucey. He was recently attacked by a stray dog and was rushed to this office by my wife and father in law (I was not present do to my Injuries from the attack) Not only was the staff able to save Brucey, but explained our options and after care once we got him back to our home. I can't recommend this office enough in the event of a emergency. Our Brucey is recovering from his wounds, and we will be following up with his drainage tube removal and stiches when the appropriate amount of time passes. Again thank you for saving our boy!

My goodness, I didn't think it was necessary to leave a review but reading all these negative reviews was outrageous. I've brought my animals here for years and while yes, it is expensive or wait times can be long it is an EMERGENCY vet. They work just like a human ER, most urgent goes first. I have had nothing but good experiences here, everyone has always been so kind to me and my family. If something was out of my budget they tried to work with me, when my pet was euthanized I received a kind sympathy card with her paw print. These people work so hard for us, I am SO thankful for them. THANK YOU EBVE, I'm sorry people who don't understand how an emergency room or didn't get their way want to leave a bad review. I hope you all know the affect you have on our community and there are so many of us who are thankful you saved our fur babies.

My dog, Kuma (now Cone Boy) was a big dramatic butt at the vet but they still treated us very well and were forgiving. They treated my dog's hematoma very well and pretty quickly. They informed us we need to keep our dog on leash at all times while at a vet, given his fear aggression/reactivity, which we totally understand. Some of the vets handled him extremely well and knew how to approach him, and others not as much. Thank you for the good experience none-the-less and for treating him so well. I'm just happy he's okay now.