Banfield Pet Hospital

My dog Rocco - has been a patient Banfield since he was a puppy - he is 15+ years old now. Dr. Anh Nguyen has been his vet/doctor for many years now - she is great and very caring and informative when he has health issues. They take really good care of Rocco when he visits/has appts/needs vaccines/. All the staff members are friendly and very helpful. I would highly recommend Banfield to anyone that has a pet!!!

I am writing this on behalf of my friend, whose 8-year-old Pomeranian tragically passed away due to the gross negligence of Banfield Pet Hospital. Since November, their dog had been suffering from loss of appetite and intermittent vomiting. My friend brought her in multiple times for blood work and X-rays, and your vets consistently dismissed her symptoms as "just an upset stomach," prescribing only pain medication and telling them to "try to get her to eat more." Just one day after a vet assured them she was "fine," the dog died in agony at home. Your clinic failed to run the necessary tests to identify her underlying condition, and your dismissive, profit-driven approach directly led to her death. It is unforgivable that a veterinary hospital would prioritize cutting costs over the lives of the animals in their care. Every pet owner in this area needs to know about your incompetence and lack of compassion.

I am very thankful to Dr Nguyen and staff for doing Chicos oral surgery on short notice. Was worried I would need to euthanize him— he has a broken jaw and the cost to remove his 4 bottom teeth at veterinary dentist was quoted close to $5k and money was very tight after other expenses that month and his visit to emergency room already had cost close to $1000. Unfortunately there isn’t anything that can be done to repair his jaw but dentist said that extracting his teeth would help stabilize jaw a bit and also help him eat comfortably his soft food. A lot of vets in general practice wouldn’t feel comfortable doing this procedure but Dr Nguyen agreed to give it a shot. In addition to being a skilled veterinarian, she has a very gentle bedside manner. Also even though procedure was expensive at banfield, it was only a small fraction of the cost it would have been at the specialist. Thank you to all the nurses too that worked with Chico 💜

I take all my pets here. The people are wonderful and do such a great job of keeping the pets happy!

Everyone there was absolutely great, treated my kitty as if he was their own pet, the way they handled him when they picked him up and how they talked to him made me feel extremely at ease knowing they wont let a thing happen to him, totally professional, hopefully i wont have to for a very long time but if Bandit (my kitty) needed vet treatment again then im definitely returning here

I LOVE my vet. They are a bit pricer than most in my area, but even when I rushed my bf's dog in on an emergency, when he wasn't yet a patient, they treated my bro bro with such care, and follow up calls..even trimmed his nails. Its like going to ur family dr way back when..its nice, and they don't push anything on u that u don't need. My kids LOVE going to the vet!!

Our experience with Bandfield has always been great with the Veterinarians, (Dr. Martinelli & Dr. Nguyen) Although when COVID was around our visits changed to no in room visits which was understandable but today we are still unable to have in room visits. I’ve checked with other Vet offices and have returned to in house visits. I hope BANFIELD would reconsider going back to in room visits. My son use to go to BANFIELD but because of in room visits he attends another Vet office. Also you might consider maybe holding one room specifically for shots only. I was in the medical field for almost 40 years (31yrs with pediatrics) I suggested to the practice to have a area for "IMMUNIZATIONS ONLY" and really worked out, if we didn’t have a patient for shots only then we would use the room for a regular visit. I also want to make it known that the staff have always been pleasant and respectful explaining the visit with issues we had with our pets and I have been with BANFIELD since 2000. Thank you, Octavio & Ruthie & KITTLE 🐾🐾🐾