Somerset Veterinary Hospital
Somerset Veterinary Hospital in Ames stands out for its compassionate care and expert medical attention. The team is known for their dedication to pets and their owners, providing thorough diagnostics and personalized treatment plans. Their approach ensures every animal receives the highest standard of care, whether for routine visits or complex procedures.
Clients appreciate the supportive environment and attention to detail, making even difficult situations more manageable. The hospital’s commitment to excellence and genuine concern for pets and families makes it a trusted choice for veterinary needs.
Features and services of Somerset Veterinary Hospital
- Identifies as women-owned
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Gender-neutral toilets
- Toilet
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Appointments recommended
- On-site parking
Somerset Veterinary Hospital is in position 3 out of 9 in Cat Veterinarians in Ames
Customer Reviews
Somerset Veterinary Hospital has a rating of 4.5 out of 5 based on over 342 reviews on Google
Paisley says Thank you to Dr. Dovenberg and the techs + assistants for seeing us! She appreciated still being called perfect even after she needed a party hat✨since she was a diva for her cystoscentesis. 10/10 service and 10/10 treats. We also appreciate that they offer a vet student discount! Thanks again!
Dr. Rivers is amazing! She helped my cat Skittles by repairing as much damage as she could from previous abuse. She gave me 4 years with my amazing girl that we otherwise never would’ve had. When it came time to cross the Rainbow Bridge Dr. Rivers was there by my side comforting me letting me know I had support. Somerset Vet sent me a personalized candle and a poem after Skittles passed which was very touching. With my current cat Raena she’s also been wonderful. I apparently attract medically needy animals and she figured out Raena is allergic to fish! We’re on a special diet and all is well!
my cat was sick and not eating or drinking for days. the first vet i went to did not take me or my cat seriously and my cat probably would have died without the lifesaving care that somerset provided. they took her in as soon as they could and got her looked at and almost immediately identified the source of the problem and got her in for surgery to remove the blockage. we picked her up today and she’s finaly eating and drinking. i’ve never been more thankful for what they did for me. the staff is beyond kind and understanding, they made me feel so welcomed and safe. they treated my cat they way she should be treated, as a part of my family. 100% will be coming here for all my future vet needs and i’d recommend them to anyone who is looking for a vet that does everything in their power to help you and your animal.
Somerset Vet Hospital, Dr. Dovenberg, Dr Flaming and Ashley make for an incredible team. The recent loss of our beloved pet was by itself a horrible experience, but the staff at Somerset were empathetic, understanding, and provided us with service unparalleled to ANY OTHER VETERINARY COMPANY. Highly recommend Somerset for all of your pets needs, the price is more than worth the quality of service they offer.
They took such great care of my Lola. They were so kind and loving. I couldn't get into my vet and called around and they got us in that day. I had to say goodbye to my baby that day but they took such good care of us. I really appreciate the kindness, caring, and gentleness of the staff there. They were a blessing to me that day. I couldn't have said goodbye to her without them.
Dr. Lindgren and the assistant Madison were very efficient and compassionate. What we thought was a life threatening scare turned out to be completely fine. We will now go to Somerset for all of our pet care needs. We truly are grateful for the care provided for our loved Candice and us as well. You definitely get the level of care that comes with this places and you can tell they truly want the best for your furry family.
I brought my 4 year old cat to Somerset because she was loosing weight and throwing up. I had recently moved homes and brought her with me. They did blood work but overall said she was only dehydrated and not settling in well. They gave her fluids and had me take her home. A week passed and she was still throwing up but this time a different color. I brought her back into Somerset and they give her an X-Ray. They informed me there was a string running through her intestines. They did not notice or test for this in the first appointment. We set up an appointment for surgery and quoted me about $3500 for treatment. During the surgery there were no complications to my knowledge, yet the bill came out to be almost $5000. I had brought her home and she was not doing much better. They DID NOT send her home with ANY antibiotics. They sent me home with anti-nausea tablets and a pain reliever in a liquid form. Without a doubt the incision would get infected and it did (I kept her locked in a room with the cone on). I sent them pictures (attached below) and they pointed out that her stitches had split open. They told me to bring her back in but I would first have to pay off half of my original quote of $4900. They stated that when I bring her in they will staple the incision back together and give her antibiotics now?! I decided to go to another vet. They found that her liver was in an extremely poor condition. Pet Medical Center actually worked with me. They did blood work and provided me with meds for her liver and fluids for her dehydration. That was 1 week ago. I had to bring Cleo back to PMC as she began not eating and turning yellow even while taking the medication. She was not getting better. She became anemic and lost over 10 pounds. I had to put my cat down today because she was suffering. I know Somerset Veterinary Hospital could have done better. I know they should have given her antibiotics directly after the surgery and I know they should have fixed their mistake free of charge. There is nothing I can do to get my Cleo back but I hope this review leads you a different direction.
Information about Somerset Veterinary Hospital
Address
Somerset Veterinary Hospital is located at 1518 Boston Ave, Ames, IA 50010, United States
Phone
The phone number of Somerset Veterinary Hospital is +1 515-292-0400
Website
The website of Somerset Veterinary Hospital is: somersetvethospital.com
Business Hours
Monday: 07:30–22:00
Tuesday: 07:30–22:00
Wednesday: 07:30–22:00
Thursday: 07:30–22:00
Friday: 07:30–22:00
Saturday: Closed
Sunday: Closed
Popular Times
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