Small Animal Emergency Clinic

📍 Cat veterinarians in Amarillo

6.5

The Small Animal Emergency Clinic in Amarillo is renowned for its compassionate care and professional service. Many pet owners have praised the clinic for its efficient and transparent approach to treatment, ensuring that pets receive the best possible care. The staff is noted for their kindness and expertise, making it a trusted choice for emergency veterinary needs.

While some experiences have been exceptional, with high praise for the clinic's attentive and respectful service, others have noted areas for improvement in prioritization and diagnosis. Overall, the clinic is a reliable option for pet emergencies, with a commitment to providing quality care and support to both pets and their owners.

Features and services of Small Animal Emergency Clinic

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets
  • Toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Parking
  • Free parking lot
  • On-site parking

Small Animal Emergency Clinic is in position 14 out of 25 in Cat Veterinarians in Amarillo

Customer Reviews

★★★★★
★★★★★

Small Animal Emergency Clinic has a rating of 3.9 out of 5 based on over 626 reviews on Google

Deanna Bigham

This place is awesome!!! They took such great care of our little dog and with so much compassion!!! This is the only emergency place I will ever go to again!!! Thank you so much Dr. Behrends and ladies!!!❤️

Deanna Bigham ☆ 5/5
Andrea Salamanca

The staff at the Small Animal Emergency Clinic were exceptional, providing top-notch care for my dog's deep laceration. From the front desk to the vet, everyone was courteous and professional. I appreciate the efficient service that got my dog treated and released quickly. I highly recommend Small Animal Emergency Clinic.

Andrea Salamanca ☆ 5/5
Kris' Kreations

Thank you so much for the great care and all the help...we were traveling cross country and grateful they were open...i can't say enough about this amazing staff. They truly care for your fur baby and it shows.

Kris' Kreations ☆ 5/5
Holli Taylor

My dog was attacked by other dogs, they looked at her with a phone flashlight in the back of the car. Did NOT assess the wounds, dress or clean them. They did not want her taken out of the car at all. My dog who was only 3 died in my arms on christmas eve. I DO NOT recommend taking any animal you love to these people

Holli Taylor ☆ 1/5
Loyce S

Helped me with my sick kitten and she’s doing great now! I called about prices ahead of time since it was late and they let me know exactly what it would cost and when they start charging night fees. Yes they are a little pricey (be prepared to drop minimum $200) but they are very transparent about costs. A tech led me through each item they recommended, what they cost, and let me pick what treatments I wanted to do. The vet was very kind. Thank you so much!

Loyce S ☆ 5/5
Chris Lillico

Our toy poodle, Weido, had been declining in health for some time, and we knew the moment was coming. When his condition suddenly worsened and he began to suffer, this clinic being open on a Sunday was truly a godsend. From the moment we arrived, the gentleman who greeted us was incredibly calm and gentle while asking what was going on. We were already heartbroken and red-eyed, and his kindness helped more than he probably knows. Throughout the entire process, the gentleman and veterinary staff were extremely compassionate, understanding, and respectful. They gave us the time and privacy we needed to say goodbye to our baby and to tell him how much we loved him. We were even given a button to press when we were ready to begin, which helped us feel in control during such a difficult moment. When it was time, the gentleman came in and allowed my wife and me to hold our baby while he gently gave the injection. Afterwards, he took our baby and returned shortly with him carefully swaddled in a beautiful yellow towel and then wrapped in the blanket we had brought from home. That small, thoughtful detail meant so much to us. This man’s calmness, kindness, and compassion made one of the hardest moments of our lives far more peaceful and tolerable. I truly hope this clinic knows what a gem he is and how much of a difference his care made for our family. From the bottom of our hearts, thank you. Please never lose the compassion you show to the pets you care for and to the people who love them.

Chris Lillico ☆ 5/5
Jasey Smith

ZERO STARS. I AM LIVID!!! Just because you are the ONLY option for pets after hours doesn’t give you the right to not prioritize my pet. I went "in" last night at 9:30p. My dog was PEEING BLOOD and they told me over and over again that it was probably a UTI. I knew it wasn’t right in my heart. Which is why this was an EMERGENCY!!! They let a minimum of 7 dogs pass in front of us all night long. Dog after dog came in and they would get to go back before we were even looked at. The nurse even came for a urine sample from my dog and had no issues taking it. His pee was the color of cranberry juice. He even passed blood clots in his urine stream. We waited until 1:30a to finally give up on them and go pay regular hour fees the next day at a local vet. I called them to let them know we would be leaving and wondered what I needed to do with his urine sample. Their exact response was "Oh, we threw that out. There was too much blood in his urine to count it as a urine sample." They never even bothered to TELL ME THAT. IF I WOULDN’T HAVE ASKED, the would’ve NEVER told me. We never got past the waiting room. Be smart people. Trust your intuition before you even bother going here. And hearing the excuse of "Sorry, we are short staffed". Really? 6-10 dogs didn’t have to worry about you being short staffed in front of me. I was right. Unfortunately, 20 hours later my dog has passed away. This could’ve been caught sooner. THIS TEAM DID NOT CARE. I DID EVERYTHING RIGHT AS A DOG PARENT. THEY FAILED ME AND THEY FAILED MY PET. I WILL NEVER BE BACK. I WILL NEVER RECOMMEND THEM.

Jasey Smith ☆ 1/5

Information about Small Animal Emergency Clinic

Address

Small Animal Emergency Clinic is located at 5127 Canyon Dr, Amarillo, TX 79110, United States

Phone

The phone number of Small Animal Emergency Clinic is +1 806-352-2277

Website

The website of Small Animal Emergency Clinic is: smallanimalec.com

Business Hours

Monday: 18:30–00:00
Tuesday: 00:00–07:30, 18:30–00:00
Wednesday: 00:00–07:30, 18:30–00:00
Thursday: 00:00–07:30, 18:30–00:00
Friday: 00:00–07:30, 18:30–00:00
Saturday: Open 24 hours
Sunday: Open 24 hours

Contact Small Animal Emergency Clinic

    Similar alternatives near Small Animal Emergency Clinic

    Is this your business? Update its details or request its removal.

    Go up