VIP Petcare Vaccination Clinic

I recently took my labradoodle puppy in after finding out she had an ear infection from the groomer. I contacted our regular vet who wouldn’t have been able to see her for another 5 days. I took her into VIP and it was such a great experience. Both of the techs were super friendly and explained everything very Thoroughly from the costs to the care she was going to receive. The veterinarian made sure she told me everything that she found as well. They all treated my dog as if she was one of their own. They were super friendly fly and extremely helpful!! I will definitely be back in the future for any non emergent visits that I need. The prices were super affordable and they had a lot of options.

I would give 100 stars if I could! GREAT experience. Took my 15yr old cat for a rabies shot. VIP vets are very professional and it was super organized. Easy in and out and very affordable. I also had some paperwork that needed filled out by the vet, and they did it without question and a smile on their face. I highly recommend VIP PetCare Vaccination Clinic. Only cost $44 total. If I had taken him to my regular vet it would have cost well over $100 maybe even $200 BRAVO VIP!!

Actually they're very good, fast, flexible and helpful. They're also nice to pets and people. So I assume we just got a bad team on 7/27/2025 at PetSupplies, Manchester Road in Akron, Ohio. Other than our previous great visits when we had to wait in line until we were the next, this time we arrived and faced no people around or waiting. Since they gave us a later slot they let us wait around an hour until in their opinion our slot has come. We could have been out withing 5min after our arrival but had to wait an hour while the vet staff was doing only a few clients and wasting precious time. They said it is the system that's so client and pet unfriendly. If so you should change the system.

Both ladies were nice. My opinion if you are checking a patient to patient leaving you should not answer phones. My dog is very excited and wants everyone's attention which he did not get. Dr didn't pay any attention or try to relax him at all until tech finally came over. We sat in there for 15 minutes before either one even acknowledged my dog. Dr didn't even speak to us until after exam, not a word. I will be back if not the same Dr.

Nice little clinic with super knowledgeable and friendly staff! We recently took our 9yr old indoor/outdoor cat here because he had some discharge coming from his left eye and he had broken out in a rash all over his back. The poor little guy was so traumatized from being in the cage that he had an accident (he peed) on the 8 min drive over there before we even got inside (he hasn't had a lot or the best of experiences in the cage prior to this) and they were extremely helpful with giving us paper towels etc to clean it up with and we're great at making him feel comfortable enough to let them help him! They didn't make us feel bad about him having an accident which was great because I was suuper nervous about it! They were quick and efficient with diagnosing the problems and had us on our way with prescriptions in hand in less than 15 min! Reasonable prices (a lot more affordable than your standard vet office) and he was doing better within 2 days and was back to his old self within the week of a 2 week treatment! Will definitely return and recommend to friends!

If I could give 0 stars I would. VIP pet care is a scam. They make you order medications only through their pharmacy (PETIQ). They will not give you a copy of the prescriptions, instead, the vet will take about a week or so to either approve or deny your order. My order of Simparica Trio was rejected by the vet when I knew it wasn't expired so I gave them a call. Took about an hour for someone to answer and tell me that I cannot order more than 12 doses per pet (mind you, I have two dogs on the same weight range that VIP pet care have their negative test result on file). So I agree to get the 3 pack since thats all they allowed me to get (I notmally buy 6 pack at a time because its cheaper and more convenient). During the phone call, the pharmacy system went down and I had to wait for a call back. I get a call about 5 hours later and am told they dont have 3 packs available so i HAVE to buy individual doses which end up.being more expensive that way. After I ask for a manager, I was placed on hold for a while and the same rep answered and said that theyre willing to give me the 6 pack as a one time deal. SCAM SCAM SCAM. Horrible service. My pets are due for this on Saturday and now I have to put them at risk of getting fleas/ticks due to this situation. (My order was placed last week, they took forever to get back to me, canceled my order due to their nonsense bs). Clearly they do not care about animals it is just a money game. I will continue going to The Great Life Vet in Tallmadge OH as they provide great customer service, decent prices and are not trying to steal my money nor put my animals at risk of infection like VIP pet care does. As a business owner, I for sure KNOW this is no way to run a business.

Upon arrival at the green location on 1/4/26 the young lady checking us in forced us to purchase a package for $110 stating that was the only way she could "put us in the system"…I told her we only needed rabies vaccine and the last of parvo series, she stated because we didn’t have our record with us we had to pay for the full package regardless but that I could talk to the ladies in the room on my turn about this (which they wouldn’t even hear me out and rushed me through the process). The young lady checking us in was not patient with getting an accurate weight on our pup either, with their small scale (not fit for our Great Dane 4 months old) so we weren’t able to get that information accurately. Also the vet nor any of the staff introduced themselves, I don’t even know who the vet was lol! I asked about the reasoning for over-vaccination and pricing package in which I was FORCED into getting because they rushed through the visit literally in less than 5 minutes & therefore I was not given any opportunity to even refuse before they had already given my Pup everything! ALSO no vitals were taken on my dog NOR was any exam done - yet they put in the portal that they performed all of these things!! Then to top it all off, the young woman doing checkout was no help stating they do not accept care credit nor did anyone advise me on when or if we would receive a rabies tag, she was lazy and uninspired in my opinion and shouldn’t be involved in this service. Horrible representation from all parties at this location/date in my experience. I have been to this service in the past a few times and had a good experience, however this was the WORST and it was honestly so bad that I will never ever go back. It was NOT a value and it was a horrible experience in every way. I am not a "Karen" that likes to exaggerate or complain at all! But this was absolutely unacceptable in every way possible. Very disappointed and honestly shocked at the staffs lack of customer service and lack of professionalism both with myself and my pet.