Alpharetta Veterinary Specialty & Emergency

To begin with when you call to make an appt… the people you first talk with to make an appointment are INCREDIBLE! LIZ you are the BEST. I spoke with her a couple of times.Talk about care and customer service! I easily chose to drive the distance from Decatur to AVSE hands down when it came down to finding the practice to help us in our treatment journey with our RuRu. The staff has been exceptional with every encounter and a BIG shout out to Jen who has fielded several calls and questions each time with friendly and timely responses. Great caring employee .. thanks! and we have nothing but HIGH PRAISES for both Dr Mendez who has been guiding us through surgery path for knee replacement and to Dr Vidal for helping us navigate a potential oncology issue. We feel very confident in the care of our RuRu as we make the decisions ahead. The doctors truly care about our RuRu and ALWAYS responsive to our questions with her best health options in mind. We feel very confident in the days ahead because of them and the staff! The place is spotless and very welcoming to us and our dog! Thank You.

My yorkie , Lucky (7 weeks old) broke his ulna and radius and everyone who took care of him was amazing. I don’t recall all the staff name or his Doctor’s name , but she was pregnant, but everyone handled Lucky with so much care. I can tell they love their job. Lucky is doing so well.

If you’re ever in a situation where you need an emergency vet ❤️‍🩹this is the place to bring your pet. I can’t thank you all enough for how fast my dog was seen last Sunday. I almost lost my baby 🥺and although the experience was traumatic for him and my family, all the nurses and doctor worked so hard and saved his life. 🫶🏻❣️ thank you so much and bless you all for taking care of him. After 2 days, he is back with us resting, healing and happy. 🥹

Our experience at AVSE was fantastic! Our corgi, Kaya, presented with IVDD symptoms and was struggling to walk. They were able to quickly diagnose and surgically treat her herniated disc. It’s clear from their knowledge and superior care that they are experts in dealing with this kind of issue. The staff were all wonderful to us and treated Kaya with so much love and care while she was there. We really appreciated that they accommodated our visits with Kaya during her ICU stay. Dr. Nanai was excellent and answered all of our many questions before and after surgery. Kaya is doing so well post-surgery, and we credit that to the amazing care she received at AVSE.

My dog’s visit was excellent. Everybody was extremely nice and very knowledgeable. They explained everything in great details. It is clear that they love animals and take great care of them. Also, we appreciated the sign "Welcome to oncology…" with our dog’s name. It was a very nice personal touch.

Last Saturday was one of the worst days of my life. From the time it took my girl to come in from playing in the backyard she suffered a stroke that continued to escalate throughout the day. From bad to worse to catastrophic. She went blind and deaf. She was in constant seizure and, heartbreakingly, could not help but literally scream for hours as we drove from vet to vet trying to get help. We finally arrived here knowing what had to be done - there were no neurologists available and my regular vet was quoting me numbers in five digits. Walking into this place was different. The sympathy and respect she was shown as an obviously terminal little girl. They took her only briefly to start an IV, but when I handed her off her cries changed and so I was able to know that SHE knew her mommy had her. We were then escorted into a large, lovely and comfortable room exclusively for the purpose. They brought her back to me still in her blanket. We were given as much time as we wanted, there was no rush or limitation, and once the vet came in he was so incredibly kind and respectful and genuinely sympathetic. He said very kind words. He offered to sedate her as she was still seizing and vocalizing, and he then gave us more unrushed time, with him present, to say our last goodbyes. When the time came he explained the process step by step and ended by saying, she is now at peace. We were again given unlimited time. Options were presented for next steps but we opted to take her home and let her rest in our pet cemetery, so they very respectfully took her one final time to remove her IV and catheter and returned her wrapped in her blanket. Every single person we encountered was genuinely sympathetic and so kind. And then, today, I received a sympathy card in the mail signed by every single member of their staff, each person writing a brief note. I stood in my kitchen and wept. All of this is to say: take your pet here. It’s worth the drive (I’m in Dacula, it’s not close). I’ve been using the same farm vet that my parents used my whole life for basic vetting; there is now nowhere else than this establishment I would take my pet in an emergency. Thank you to the staff for your compassion.

I cannot say enough good things about Alpharetta Veterinary Specialty & Emergency. They truly went above and beyond when my puppy, Zoltar, decided to eat something he absolutely should not have. From the moment we walked in, the entire team was incredible. The front desk staff was calm, kind, and reassuring during a very stressful situation. You can tell they genuinely care about both the pets and the owners walking through their doors. The veterinary technicians were attentive, knowledgeable, and efficient. They explained everything clearly, kept me updated, and handled Zoltar with patience and compassion. The veterinarians were professional, thorough, and confident in their approach. It was obvious that everyone there truly knows what they’re doing. That level of competence brings so much peace of mind during an emergency. What stood out most to me was how seamless the entire process felt. From intake to treatment, the communication was excellent and the care was top-tier. Zoltar was treated quickly and safely, and I felt supported every step of the way. I also truly appreciated their pricing. For an emergency facility, their costs were very fair and reasonable compared to other emergency clinics. It’s clear that they combine high-level expertise with transparency and integrity. In my experience, this facility provided a more comprehensive and reassuring emergency experience compared to other options. The organization, professionalism, knowledgeable staff, and teamwork truly set them apart. If you’re ever in an emergency situation with your pet, I highly recommend Alpharetta Veterinary Specialty & Emergency. They helped my puppy when we needed it most, and I will always be grateful for their exceptional care.