Animal Clinic of Grand Prairie

Zero stars. Absolutely terrible experience. This clinic wasted an incredible amount of time while showing zero accountability or compassion for the situation they created through their own neglect. The staff was unprofessional, dismissive, and completely lacked empathy for both pets and owners. Their prices are outrageously high compared to other veterinary clinics in the DFW area, yet the quality of care was by far the worst I’ve experienced. Everything felt disorganized, shady, and focused on money rather than actual animal care. It honestly explains why they always seem to have open availability while other reputable clinics stay booked. If you truly love your pets, do yourself a favor and avoid this place entirely. Huge waste of time, money, and trust. BEWARE.

I’ve been bringing my pets to this clinic for over 15 years, and I truly love the staff—they’ve always been caring, patient, and dedicated. However, over the past year or two, I’ve noticed a significant increase in pricing. There are now additional fees, even for quick tech visits that only take a few minutes, such as administering a simple shot. It feels like there has been a shift in management, and the clinic may now be corporately owned. Unfortunately, that change seems to be reflected in a stronger focus on profit rather than the client and pet experience. That said, the heart of this clinic is still its staff. I sincerely hope leadership recognizes the value of their hardworking team before it’s too late, because they are the reason many of us have stayed loyal for so long. A special thank you to Renetta, Jacob, and Mireya for always being so patient and wonderful with my three dogs—you make all the difference.

Great Vet Facility with good friendly decent and qualified staff ready to listen to the pet's owners and attending to any ailment and treatment for one's loved one's. Quite knowledgeable was Dr. Bailey Schroeder, DVM and her medical technician Naomi who attended to our kittens Smokey & Sparky who needed vaccinations, microchips, nail-cutting and general consultation for our first time visit to this facility. Our pets and ourselves felt quite comfortable and welcome with the nice and decent staff and their attentiveness to our pet's needs. We are quite glad to have this facility close to our residence in Grand Prairie for any future visits and emergencies that might happen. We highly recommend this facility to all who have pets that they love very much like their own children to take them to this facility for proper consultations and treatment if need be.

DO NOT BRING YOUR PETS HERE I had a very disappointing experience at this clinic and ultimately did not feel comfortable leaving my pets here. While the veterinarian seemed somewhat adequate, they appeared distracted during the appointment. Furthermore, the support staff lacked professionalism; the technician seemed poorly trained, and the front desk was dismissive and refused to provide a receipt. The facility itself was visibly unhygienic. I would recommend looking elsewhere for quality animal care. In no way will I allow my pets to end up dead or hurt here. STAY AWAY!!!!!! 🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫

My Artie and Snickers have been getting they're Grooming needs from Mercy and staff. We are so Thankful to Mercy and staff. Mercy's Patience and Expertise gives us complete confidence when leaving our boys in her care.Mercy calms my boys when they get anxious as they get dropped off. We were much more comfortable entering side door for grooming and not thru the front office area. The drop off was so much more easier. THANK YOU MERCY for your Kindness and patience.

I do not recommend this place at all they are way too expensive. The last two times I have went they have charged me $200 plus. First they said my dog has an ear infection so they gave him all kinds of meds then they said bring him back brought him back and he still got the infection and now they're charging me more. And they still want me to bring him back in 2 weeks to get more medicine that's probably going to be another $150. Do not recommend this place at all save your money and find somewhere else to go.

This place was very gentle with my "happy reactive" dog 🙂 Talín likes people and other dogs so he gets very excited when he sees them and wants to play. He’s a big boy and they were very gentle with him when he was neutered. They did everything in their possibility to take care of my dog and treat him so amazingly. The booking for appointments is also super simple and fast. Wait times are also super quick. Their prices are a bit higher than some other clinics i’ve been to, but i honestly don’t mind. They’re great with my pet ❤️ One thing i didn’t really appreciate was one of the receptionists is kinda rude and not really approachable. Other than that everyone else is really nice 🙂